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Content

Businese


Cultural Differences in International Business



BUILDING THE MULTICULTURAL TEAM: DIVERSITY IN THE WORKPLACE

Ideal for team building activities, Building the Multicultural Team: Diversity in the Workplace will take you on an exciting journey to observe a global team in action. You'll watch a problem-plagued meeting between five managers from Asia, Europe, the Middle East, North America and South America, and discover powerful techniques for working effectively with other cultures. With this powerful yet easy-to-use training program, you'll find out how to foster effective leadership, and how to overcome differences and benefit from cultural diversity. With this exciting dramatization, your employees gain essential skills for multicultural team communication. Ideal for group discussion, team building activities, and improved communication in the business world.

  • understanding the challenges of managing multicultural teams in the workplace
  • developing an effective cross-cultural leadership plan
  • finding out how to communicate effectively with other cultures
  • dealing effectively with differences in values and priorities
  • discovering how to build effective working relationships
  • understanding that awareness is a "two-way street": all cultures need to adapt
  • learning how to bridge differences and create a balanced approach


  • DVD / 2006 / () / 15 minutes

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    BUILDING THE VIRTUAL TEAM: COMMUNICATION ACROSS CULTURAL DIVERSITY

    As businesses increasingly outsource operations across the globe, it's essential that you train your people how to work across technology with other cultures. To survive in business today, you need to master the often overlooked but potentially damaging impact of ancient culture on 21st century communications. Ideal for team building exercises, the Building the Virtual Team video observes a group leader and the problems she faces as she struggles to lead her managers in Asia, India, Africa and Latin America. Designed to stimulate lively discussion and effective learning, this easy-to-use yet highly effective team building training video features real world dramatizations, and is ideal for team building exercises on modern technology and communicating in business.

  • gain essential skills for managing multicultural virtual teams
  • realizing the importance of human relationships in many cultures
  • discovering how impersonal communication can backfire
  • learning how to balance high-tech and high-touch
  • finding out how to deal with language and translation issues
  • dealing effectively with time zones, response time, etc.
  • understanding that awareness is a "two-way street": all cultures need to adapt
  • learning how to bridge differences and create a balanced approach


  • DVD / 2006 / () / 18 minutes

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    CROSS-CULTURAL COMMUNICATION: MANAGING DIVERSITY AT WORK

    The Cross Cultural Communication video is a powerful tool to train your employees on skills for a multicultural organization. You'll empower them to communicate more effectively, master nonverbal interaction, and understand what's really being said across cultures. As our world becomes increasingly interconnected, people increasingly encounter problems when communicating with people from other cultures. This can lead to problems ranging from employee frustration and decreased efficiency, to losing billion dollar deals.

    Enjoy a lively, engaging dramatization in which you'll observe a manager floundering as she tries to understand her employees and their culture, as she fails to understand the importance of communication and diversity. Her employees only make matters worse by concealing important information, without the proper skills for a multicultural organization. The Cross Cultural Communication training video is an easy-to-use yet highly effective tool that will empower your employees to develop skills for a multicultural organization, read nonverbal business interactions, get accurate information, and more.

  • developing skills for a multicultural organization
  • discovering the importance of body language
  • finding out why some cultures might withhold important information
  • realizing how stereotyping can lead to ineffective communication
  • understanding that awareness is a "two-way street": all cultures need to adapt
  • learning how to bridge differences and create a balanced approach


  • DVD / 2006 / () / 15 minutes

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    CULTURAL AWARENESS: RESPECTING DIVERSITY AND BELIEFS

    The Cultural Awareness training video (online and DVD) is a powerful yet easy-to-use tool for cross-cultural sensitivity training. As our world becomes increasingly global, people are increasingly likely to work with diverse people. It's up to you to provide the proper training essential for intercultural effectiveness.

    In this real world dramatization, you'll discover what happens when an American manager collides with his Muslim counterpart. Find out how poor communication leads to bad feelings and damaged relationships. This powerful dramatization will help your employees gain the essential skills for avoiding costly conflicts, and for respect and cultural awareness in business places. Cultural awareness video clips are essential for sensitivity training for Americans - and others - to foster awareness in business places and the work environment.

  • Developing sensitivity and respect
  • Recognizing differences in values and priorities
  • Increasing your employees' awareness in business places and the work environment
  • Learning how to bridge differences and create a balanced approach
  • Improving communication skills
  • Gaining sensitivity to religion, beliefs, holidays etc.
  • Understanding that awareness is a "two-way street": all cultures need to adapt


  • DVD / 2006 / () / 10 minutes

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    GLOBAL ONE: CROSS-CULTURAL UNDERSTANDING

    As our world becomes increasingly interconnected, people need to develop better diversity skills. It's up to you to provide your people the essential training to effectively understand and communicate with other cultures. Our top-selling training program, the Cross Cultural Understanding video investigates all the key components of culture and communication, including values and beliefs, social structure, perceptions of time, communication styles, proper etiquette and more. Cross-Cultural Understanding is expertly designed for intercultural communication training, and questions and role play exercises are included for a complete training package.

    With this expert training program, you'll get the answers to these essential issues and many more:

  • How to recognize and respect differences in values
  • How to work effectively with different views of leadership and teamwork
  • How to deal with different attitudes toward time and deadlines - and how to keep things moving forward
  • How to communicate effectively with other cultures
  • How to respect different beliefs and viewpoints
  • How to show respect with proper etiquette


  • DVD / 2006 / () / 45 minutes

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    GLOBAL ONE: INTERCULTURAL COMMUNICATION (INTERCULTURAL COMMUNICATING)

    Interacting Effectively Across Cultures

    To be successful in today's increasingly diverse workplace, you need to train your employees on effective interaction in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and work more effectively with other cultures.

    With this expert training program, you'll get the answers to these essential issues and many more:

  • Why some cultures might avoid giving straight answers
  • How to understand what's really being said
  • How to read body language and nonverbal business communication
  • How to know when 'yes' might really mean 'no'
  • What topics might be offensive and disrespectful with other cultures
  • Why some cultures prefer to avoid touching, eye contact, etc.
  • How to overcome language barriers and avoid translation disasters


  • DVD / 2006 / () / 40 minutes

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    GLOBAL ONE: INTERNATIONAL NEGOTIATION

    Successful Deal-Making In Global Business

    To prosper in today's increasingly global business environment, you need to understand cultural influences on selling and negotiating. It's up to you to provide the training necessary for success. International Negotiating: Successful Deal-Making in Global Business unveils all the secrets of doing deals effectively with other cultures.

    With this international business negotiation training video, you'll get the answers to these essential issues and many more:

  • How to create effective strategies
  • How to decide who should - and shouldn't - be on a negotiating team
  • Why it might be essential to spend a lot of time socializing before negotiating begins
  • What you should - and should not - do during initial discussions
  • Why international deals take more time - and how to keep things moving forward
  • Why bargaining or concessions might result in disaster
  • How to keep "done deals" from coming undone


  • DVD / 2006 / () / 45 minutes

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    CROSS-CULTURAL COMMUNICATION (HIGH TECH SCENARIO)

    In Part 1, hi tech employee Valerie receives a call from Lois, a customer from another culture. Valerie speaks quickly and uses slang, frustrating Lois. Valerie is impatient with Lois' accent and English, and belittles her, despite the fact that Lois has taken the time to learn Valerie's language. Valerie insults Lois, and loses a customer.

    In Part 2, Valerie approaches the same situation differently, adapting to the customer's unique needs. Valerie speaks slowly, clearly, and properly. When Lois uses unfamiliar words, Valerie seeks to reframe to understand her. Despite being challenged by the communication difficulties, Valerie takes personal responsibility, finds a solution, and ultimately triumphs with yet another happy customer.

  • Avoid slang - use proper language
  • Be patient with accents, unfamiliar terms
  • Speak slowly, clearly
  • Respect and appreciate the customer's effort to learn your language
  • Reframe and seek alternates to barriers


  • DVD / / () /

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