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Interviewing and Hiring


Interviewing and Hiring



BEHAVIORAL INTERVIEWING: PREDICTING PERFORMANCE

Whether you are in manufacturing, retail, government or health care, behavioral interviewing can help greatly in the employee screening process. Unlike standard, open-ended questions, behavioral interviewing questions are designed to get answers from the perspective of past behavior. Acquiring this information will not only help you determine whether someone may be a good match for your team, but may also help you to gauge their potential or future success and performance on the job.

Written to help your manager through every area of the interview from planning to candidate evaluation, this video will be a great resource for your team long-term. Further information covered in this video include instructions for:

This video is suitable for anyone involved in the hiring process. It would make an ideal addition to a managerial training program.

~ Writing behavioral interviewing questions.
~ Building a rapport and making the interviewee feel at ease.
~ Asking questions to gather usable information.
~ Handling the silent moment and the benefit of giving the candidate time to gather their thoughts.
~ Maintaining control of the interview.
~ Ensuring answers are truthful and not hypothetical.
~ Getting a view of both the positives and negatives of the candidate.
~ Distinguishing between legal and illegal questions.
~ Using responses to the behavioral interviewing questions to make a hiring decision.


DVD (Closed Captioned) / 2015 / () / 15 minutes

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INSIGHTS AND STRATEGIES: MANAGING RECRUITMENT EFFECTIVELY

Prepare for and manage recruitment like a star.

~ Business story & targeted advertising
~ Top criteria & evaluation matrix
~ Behavioral interviewing & work tests


DVD / 2015 / () / 18 minutes

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INSIGHTS AND STRATEGIES: RECRUITING HIGH ACHIEVERS

Helpful strategies from Jan Durrans to ensure you recruit the top performers.

~ Research insight into performer attitudes
~ The problems with resumes
~ Framing questions for high performers
~ Consistent behavioral questions
~ Careful listening and probing
~ Respond to unsuccessful applicants


DVD / 2015 / () / 17 minutes

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LEGAL INTERVIEWING: ASKING THE RIGHT QUESTIONS

It is critical that employees involved in the hiring process understand employment laws related to legal interviewing. The video based training program covers every aspect of the topic and will help your managers and supervisors avoid the legal landmines that could put your organization in jeopardy.

The program covers:
~ Religion
~ Gender
~ Sexual Orientation
~ Marital/Family Status
~ Pregnancy
~ Disability
~ Age
~ Arrest and Criminal Records
~ Physical Appearance
~ Military Service
~ Residency
~ Group and club affiliations

Along with many samples of questions that can or cannot be asked, tips for avoiding potential legal conflicts are shared such as:
~ Having a pre-written interviewing script.
~ Taking notes.
~ Ignoring unwanted candidate interjections.
~ Keeping questions the same for different candidates.
~ Being consistent and allotting each candidate the same amount of interviewing time.


DVD (Closed Captioned) / 2015 / () / 19 minutes

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MINING TALENT: HOW TO GET BEYOND THE ORDINARY TO FIND THE TRULY EXTRAORDINARY

With George Anders

~ How world-class organizations get talent right.
~ The power of the jagged resume¡Xand how to interpret it.
~ Compromise on experience; don¡¦t compromise on character.

Traditional approaches to hiring decisions are well designed for identifying competent people, but not for revealing the talent that fosters exceptional productivity and lasting success, says George Anders, in this compelling Stanford video. From his research on top-talent organizations¡Xincluding GE, Goldman Sachs, Pixar and Facebook¡Xhe found their efforts to select the best candidate focused more on a person's passion and drive and less on peripheral shortcomings not related to job performance.

Be willing to read the jagged resume, which may have gaps in experience or career stumbles, to discover the hidden attributes that lead to top performance, including resilience from setbacks, self-reliance, a desire to improve, and curiosity. In managers, it may be the ability to influence others without having full control. Listen aggressively, seeking to uncover talent that whispers rather than talent that shouts. Finally, be selfless and insist on the right talent, even if it means some may rise above you.


DVD / 2011 / () / 60 minutes

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RETHINKING THE INTERVIEW AND HIRING PROCESS

By Dennie Noecker

Rethinking the Interview and Hiring Process provides tools and ideas for solving some of the inherent problems and inconsistencies in the hiring process. The DVD is designed as a resource for organizations that make hiring decisions based on the person with the best interviewing and presentation skills, rather than hiring the individual who is most suitable, based on a history of demonstrated performance. While no foolproof method for hiring the right people exist, a system for making better hiring decisions has been developed¡Xperformance based hiring. The DVD details the key factors involved in this system, which is currently being used by a number of fortune 500 companies.

Among topics covered:
~ Three basic principles
~ Job performance objectives
~ Assessing the situation
~ Major accomplishment question
~ Ten factor assessment


DVD / 2010 / () / 47 minutes

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SELECTION INTERVIEWING SKILLS

This DVD will equip anyone involved with selection interviewing to prepare for, conduct and assess interviews professionally and incisively, ensuring that the right candidate is selected and avoiding the high costs associated with poor selection.

Scripted by a subject expert and trainer, this innovative training DVD is comprised of short clips which allow the trainer complete flexibility and control to intervene at any point and jump around to relevant scenes. Scenes demonstrate good practice and bad practice and cover the following areas:

~ an introduction to selection interviewing skills
~ preparing as an interviewer
~ exploring and verifying information
~ reviewing and comparing candidates
~ selling the job to the right candidate
~ the interviewees' experience.


DVD (Region 2, With Trainer's Guide) / 2009 / () /

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SELECTION INTERVIEW SKILLS: ASSESSMENT CENTRE INTERVIEWS

Assessment centres are a powerful way to assess competencies such as problem solving, communication and leadership.

Mark leads his panel to assess five applicants. They use two challenge situations to assess key competencies and discuss the performance of each applicant to narrow the field. Key points are provided about the effective use of assessment centres.


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DVD / 2008 / () / 13 minutes

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SELECTION INTERVIEW SKILLS: BEHAVIOURAL INTERVIEW TRIGGERS

A wide variety of behavioural and situational interview scenarios are provided to enable viewers to critique each one and discuss the strengths and weaknesses of the interviewers' approach.

There are 18 trigger scenarios grouped for ease of use.


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DVD / 2008 / () / 24 minutes

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SELECTION INTERVIEW SKILLS: INTERVIEWING FOR RECEPTIONIST

Sadhana interviews Erin for the role of receptionist in the corporate headquarters of a large business. She asks a range of questions to assess Erin's suitability and provides an excellent review of Erin's performance.


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DVD / 2008 / () / 10 minutes

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SELECTION INTERVIEW SKILLS: INTERVIEWING PANELS

Learn more about interview panels and how to prepare for an interview so each panelist is ready to perform well.

Find out the essential DOs and DON'Ts for an effective panel interview and the benefits of having varied opinions to make a quality decision.

Tips for effective assessment discussions are provided along with a case study (20 minutes) of one panel.


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DVD / 2008 / () / 31 minutes

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SELECTION INTERVIEW SKILLS: OFFICE MANAGER INTERVIEW

Simon interviews Ben for the role of Office Manager, and uses a range of traditional, situational and behavioural questions to assess his suitability. Simon probes for specific details and responds to questions from Ben. Simon reviews Ben's performance.


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DVD / 2008 / () / 22 minutes

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SELECTION INTERVIEW SKILLS: PROPERTY MANAGER INTERVIEW

Sadhana needs a top Property Manager to join the team. She is very particular about the kind of person she wants and uses a range of challenging questions with Sofia to ensure she elicits sufficient information to assess her suitability. Sadhana reviews Sofia's performance.


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DVD / 2008 / () / 13 minutes

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SELECTION INTERVIEW SKILLS: QUESTION TYPES IN INTERVIEWS

Questions can be powerful when used appropriately. Find out about the use of open and closed questions and learn how to use situational, behavioural interviewing and probing questions. Find out which questions are problematic and should be avoided.


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DVD / 2008 / () / 12 minutes

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SELECTION INTERVIEW SKILLS: REFERENCE CHECK

Handled well, reference checks can save employers from costly hiring mistakes and shed light on how best to manage potential employees.

Avoid common mistakes when contacting referees by learning the key requirements for a good quality reference check. This program provides an excellent checklist for reference checks.


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DVD / 2008 / () / 8 minutes

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SELECTION INTERVIEW SKILLS: ROLE PLAYS AND WORK TESTS

Role plays and work tests can be very effective in choosing the right applicant. Find out about work tests and how to use role plays successfully.

Natalie manages a call centre and is recruiting new staff. She uses role play scenarios to compare the four applicants and provides a useful review of how each applicant performed.


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DVD / 2008 / () / 13 minutes

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SELECTION INTERVIEW SKILLS: SALES REP INTERVIEW

Sadhana is keen to ensure Simon is the right applicant for the senior sales agent - but how can she be sure? She uses a range of challenging questions to assess his suitability and later reviews his performance.


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DVD / 2008 / () / 14 minutes

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SYSTEMATIC APPROACH TO HIRING EMPLOYEES, A

By Greg Churchman

Many employers interview and select prospective employees based on gut feeling or how they perceived that their present staff will get along with the new employee. This type of selection process may work on occasion, but, as a rule, it's bound to result in poor choices. A Systematic Approach to Hiring Employees presents a detailed overview of how to select employees based on organizational/cultural fit, skill, and performance, rather than by "gut feeling." The DVD also discusses the four key stages of a structured interviewing and selection process.

Among the topics covered:
~ The selection process
~ Poor selections
~ Cost of hiring
~ Four key stages
~ Profile
~ Techniques
~ Decision


DVD / 2007 / () / 44 minutes

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BEHAVIOURAL INTERVIEWING: TAKING THE GUESSWORK OUT OF RECRUITMENT

Featuring James Nesbitt, Kris Marshall and Rebecca Front.

Anyone who wants to conduct an effective interview needs to know that past behaviour is the key to predicting future performance. A candidate's qualifications, experiences, and previous posts they've held are all important details that you need to know. But the unanswered question is: how will they actually perform in the precise job you're advertising?

Rather than using intuition, an interviewer can use the questioning techniques demonstrated in this programme to retrieve relevant information based on a candidate's past experiences.

Behavioural interviewing is suitable for managers, supervisors and personnel specialists. Through realistic interview scenarios, it teaches the five stages of the behavioural interviewing technique, and shows the importance of conducting a thorough review of the job requirements, drawing up a list of interview questions, getting behavioural examples in the interview, and then rating the interviewee's skills against the job specification.


DVD / 2006 / () / 25 minutes

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ACE THE INTERVIEW

Provides an entertaining and creative approach to learning about the job interview process.

Combines the power of the computer with full-motion video, audio, graphics, and text to provide an entertaining and creative approach to learning about the job interview process. Guides users through a series of interview scenarios and reveals expert tips. Shows realistic portrayals of skills being taught. Exposes users to a variety of interview situations. Interactive format provides opportunities for learner input.


CD-ROM (Win) / / () /

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HIRING SECRETS:12 TIPS TO GET CANDIDATES TO REVEAL THEIR TRUE SELVES

We all have our war stories about people who interviewed so well and then turned out to be so wrong. Hiring problems are common¡X they eat up time and money. Did you know the average cost of a bad hire is about two and a half times the person's salary?!

There are proven ways to get applicants to show who they really are¡Xand not just tell you what you want to hear. In this new program, we unveil 12 "hiring secrets" to get job candidates to reveal their true selves.

Discover how to:
~ Obtain a first impression that counts¡Xeven before you meet the applicant.
~ Find out if the interviewee can "go with the flow" or is rattled by the unexpected.
~ Learn whether you have a person who can think on his or her feet.
~ And much more!


DVD / / () / 18 minutes

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HIRING SUCCESS: A STEP-BY-STEP GUIDE

This HR program will help you find the keepers when you're hiring employees.

In this entertaining HR program, you'll learn "best practice" techniques that will help you find the ideal candidate for every position you need to fill¡Xcombined with proven hiring procedures for determining which applicant is most likely to be successful in your organization and as part of your team.

Follow two story lines as we cover the hiring process in a large company as well as in a small business. Regardless of its size, your organization will benefit from this systematic approach to hiring the right employee for the job.

Highlights in this hiring guide:
~ The legal as well as the practical aspects of hiring employees.
~ How to find the hidden messages in a resume.
~ The value of an initial phone interview¡Xwhat to ask and what not to ask.
~ Guiding rules that will help you avoid illegal questions.
~ Hiring Assessments: How to determine if the candidate is a good fit.
~ Procedures to follow for getting more useful information when checking references.

You'll also learn about the legal issues in hiring: how to conduct an interview, avoid discrimination, and be fair to all candidates throughout the application process. After learning the eight-step hiring process presented in this HR program, you'll be prepared to boost your own success in hiring the right person for the job.


DVD / / () / 25 minutes

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INTERVIEWING TECHNIQUES THAT HELP YOU HIRE THE BEST

Bad hiring decisions hurt morale, increase your personal workload and can even damage your reputation. Why not stack the odds in your favor the next time - and every time - you hire?

In this video, you will learn how to:
~ Break the interviewing process into three manageable stages.
~ Gain valuable insight into a candidate's technical skills and work habits.
~ Focus on the three most important considerations when you interview.
~ And more!


DVD / / () / 25 minutes

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INTERVIEWING: GETTING BEYOND THE IMAGE

Job applicants arrive ready to "audition for the part," armed with just the right image for the job...or so they think. This program explains the interviewing techniques needed to move past the image and accurately assess the candidates.

DVD / / () / 27 minutes

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LEGAL & EFFECTIVE HIRING

Featuring attorney Linda Walton, Lane Powell Spears Lubersky.

A hiring DVD that serves as the manager's guide to playing by the rules and avoiding legal liability.

Finding new employees can be a daunting task. As a manager, you are expected to make an informed decision, yet the legal environment is such that you constantly have to watch your step. Every question you ask a candidate is fair game for a potential lawsuit. And other parts of the hiring process can be just as sticky.

This hiring DVD explains proper hiring procedures that help you select the right applicants while at the same time protecting yourself and your organization from legal liability.

You'll learn:
~ How to base the interview and selection on a well-written job description.
~ Questions you may and may not ask.
~ Special issues raised by the Americans with Disabilities Act.
~ How to use a matrix for comparing candidates objectively.

Featured in this hiring DVD are important steps that should be taken before the face-to-face interview; eight specific questions that help you get to know the applicant during the interview; and ways to focus on legitimate, non-discriminatory factors during the selection process.


DVD / / () / 37 minutes

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SAFE HIRING: HOW YOU CAN AVOID BAD HIRES

Tips for screening out problem candidates and performing legal background checks.

These are tough times for employers. You can be held responsible if you knew¡Xor should have known¡Xthat someone you hired might pose an undue threat of financial or even physical harm to others. Yet, during the hiring process, you are required to navigate through a number of legal guidelines that are in place to protect the privacy of your applicants.

In this HR program, you'll follow the fictional story of a company that makes a bad hire, and discover the steps they decide to put in place to ensure it doesn't happen again. Our narrator is Lester S. Rosen, an attorney specializing in both criminal law and pre-employment background screening. As the story unfolds, Les explains the details of an effective safe hiring process, and sheds light on the legal background that you need to know.

Viewers of this HR program will learn:
~ What to look for on application forms, and why it's a bad idea to rely on resumes alone.
~ Five powerful interview questions that will identify applicants who have something they're trying to hide.
~ Why you need to check references every time¡Xeven when you can't get many details from former employers.
~ What kinds of background checks you should consider, and how to stay within legal guidelines if you make them.
~ How to keep the costs of safe hiring practices low, and what things you can do yourself with very little added time or effort.


DVD / / () / 23 minutes

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THREE-DIMENSIONAL INTERVIEW, THE: EVALUATING FOR CAPABILITY, COMMITMENT AND CHEMISTRY

Take the guesswork out of evaluating candidates and selecting the right person for the job. With practical, step-by-step instruction, this program reveals how to use a consistent, structured interview process to evaluate for three critical dimensions¡Xcapability, commitment and chemistry. Using this approach, interviewers will gain a complete picture of a candidate's potential and their "fit" with the job requirements and the organization's culture.

The Three Dimensions:
~ Capability - The knowledge and skills to do the job
~ Commitment - The attitude and motivation to do the job effectively
~ Chemistry - The personality, values and work styles that best "fit" the organizational culture

Key Learning Points
~ Demonstrates a consistent, structured interview process that effectively evaluates for capability, commitment and chemistry
~ Defines appropriate and legal questions based on the specific job requirements and the "three-dimensional candidate profile"
~ Helps interviewers learn to evaluate candidates fairly and objectively to gain an accurate picture of their person-to-organizational fit


DVD (With Facilitator's Guide) / / () / 28 minutes

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