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Content

Resident Care


Resident Care



NURSING ASSISTANT, THE: COMMUNICATION WITH RESIDENTS AND THEIR FAMILIES

For newly admitted residents, adjusting to life in a nursing home is often difficult. Communicating in a warm and friendly manner can help ease a resident's sense of isolation. The foundation for good communication is trust. Residents who trust you are the ones who feel that they can easily talk with you, and know that you will listen. The information that you learn in conversations with residents may be crucial to their well-being.

This program reviews the skills needed to develop good communication with residents and their families. The video features interviews with frontline caregivers, residents and family members. Their thoughts and feelings will provide insight into why good communication is so important.

After completing this course, the learner should be able to:
  • Explain the importance of listening to a resident.
  • Describe ways in which trust can be built with a resident.
  • List ways to communicate with residents who have poor vision and hearing.
  • Explain why treating a resident with dignity and respect is important to developing good communication.
  • Describe how family members should be treated and why communication with them is important.
  • Describe the actions that should be taken when a resident has a complaint or problem that the CAN cannot help them solve.

    DVD / 2014 / () / 20 minutes

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    NURSING ASSISTANT, THE: RECOGNIZING AND REPORTING CHANGES IN A RESIDENT'S MENTAL CONDITION

    Being alert to mental changes and reporting them is an important part of a frontline caregiver's responsibilities. Mental changes may signal an immediate threat to a resident's health or well-being. Changes or a decline in mental condition can make a resident more difficult to care for as well as place the resident at a higher risk for falls or other types of accidents. Because CNA's spend the most time with residents, they are most likely to notice changes in a resident's mental condition. The changes that a caregiver reports are an important first step in getting the help that a resident needs. Taking this first step may even turn out to be a lifesaving action.

    This revised and updated program will help CNAs recognize changes in a resident's mental condition. It will review four basic types of mental changes, including depression, behavior problems, cognitive impairment and delirium.

    After completing this course, the learner should be able to:
  • Describe signs of depression
  • Give examples of behavior problems and cognitive impairment
  • Describe signs of delirium
  • Describe the action that should be taken after observing a change in a resident's mental condition

    DVD / 2014 / () / 14 minutes

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    NURSING ASSISTANT, THE: RECOGNIZING REPORTING PHYSICAL CHANGES IN A RESIDENTS CONDITION

    Recognizing and reporting changes in a resident's physical condition, such as loss of appetite or skin breakdown, is the key to preventing a potential problem from becoming worse. Because nurse aides are in close contact with residents every day, they are the ones most likely to notice when the residents' physical condition changes or begins to decline. Failure to report changes can lead to litigation, survey deficiencies or charges of neglect and abuse. The changes that a caregiver reports can be used to make necessary adjustments to a resident's care plan.

    After completing this course, the learner should be able to:
  • Describe what action to take when changes in a resident's condition are recognized
  • Describe physical changes in each of these areas:?
    1. Food and fluid intake?
    2. Skin condition?
    3. Bowel and bladder habits


    DVD / 2014 / () / 14 minutes

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    NURSING ASSISTANT, THE: RESIDENTS RIGHTS

    When a nursing home admits a resident, the facility and its staff become responsible for the person's safety and well-being. The facility is required by law to protect a resident's rights and provide quality care. The purpose of this program is to provide a basic understanding of resident rights.

    The following topics will be covered:
  • Introduction to resident rights
  • The right to privacy and free choice
  • Personal possessions and protection of personal funds
  • Access and visitation
  • Grievances and notification of changes
  • The right to be free of abuse & neglect
  • The right to quality care
  • Assisting residents in activities of daily living


    After completing this course, the learner should be able to:
  • Give 3 examples of a resident's right to privacy
  • Give an example of a resident's right to chose
  • Define abuse and neglect and give examples of each
  • Give an example of the unnecessary use of restraints
  • Describe quality care

    DVD / 2014 / () / 21 minutes

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    NURSING ASSISTANT, THE: UNDERSTANDING AND CARING FOR RESIDENTS WITH DEPRESSION

    esearch shows that depression among nursing homes residents is under-recognized and under-treated. According to the American Psychiatric Association, depression is a serious medical illness that "negatively affects the way a person thinks, feels and acts." Although depression is often thought of as a psychological or emotional reaction to stressful experiences, it may also affect a person's physical health as well. Caring for depressed residents requires sensitivity and an understanding of what they are experiencing.

    This revised and updated program provides caregivers with an understanding of depression and its impact on the lives of elderly individuals. It also describes ways in which caregivers can assist residents who may be experiencing depression.

    After completing this course, the learner should be able to:
  • Define depression
  • List 4 stressful, life-changing experiences that that may lead to depression among the elderly
  • Describe at least 3 signs of depression that should be reported
  • Give an explanation of why some elderly individuals are uncomfortable or reluctant to admit they are struggling with depression.
  • Describe at least 3 ways in which caregivers can create an environment of well being for depressed residents


  • DVD / 2014 / () / 23 minutes

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    PREVENTING ELDER ABUSE: HELPING KEEP RESIDENTS SAFE

    This program describes the importance of recognizing elder abuse, both assist in the patient's continuing care and to avoid legal implications.

    After completing this course, the learner should be able to:
  • Describe types and signs of elder abuse.
  • Identify factors that put elders at risk of becoming abused.
  • Identify factors that put caregivers at risk of becoming abusive.
  • Describe the steps that should be taken if elder abuse is suspected.
  • Identify when reporting is necessary, and how and where to report suspected abuse.

    DVD / 2012 / () / 21 minutes

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    ASPIRATION IN OLDER ADULTS WITH DYSPHAGIA

    Dysphagia, or difficulty in swallowing, can occur as a consequence of aging, or due to physical or cognitive changes. This DVD explains the 4 stages of swallowing, the warning signs of aspiration, and offers care techniques that can be used to reduce the risk of aspiration while hand feeding or tube feeding. The DVD also stresses the importance of good dental hygiene and denture care, body positioning when feeding, and how to select an appropriate risk-reduction intervention.

    DVD / 2009 / () / 47 minutes

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    ASSESSING NUTRITION IN OLDER ADULTS

    Due to any number of physical, social, medical or environmental factors, older adults are often at risk for poor nutrition. Developed to assess nutritional status in older adults, the two-part Mini-Nutritional Assessment (MNA) is a valuable resource to identify older adults that are at risk for malnutrition. This DVD demonstrates the assessment process, as well as, how to measure arm and leg circumferences, and compute body mass index. The DVD also documents specific risk factors for older adults, and offers an accurate, age-appropriate assessment that care providers can use to develop an effective nutritional plan for the patient.

    DVD / 2009 / () / 34 minutes

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    DELIRIUM: THE UNDER-RECOGNIZED MEDICAL EMERGENCY

    Despite its prevalence, delirium often goes unrecognized. Documenting two episodes of delirium¡Xone in a patient with no underlying cognitive impairment, and one with some signs of memory loss¡Xthis DVD identifies the 4 key elements of the Confusion Assessment Method (CAM) for assessing delirium. The DVD also explains Delirium Superimposed with Dementia (DSD), distinguishes between hyperactive, hypoactive, and mixed delirium, and documents the factors that increase risks for delirium.

    DVD / 2009 / () / 51 minutes

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    FULMER SPICES: AN OVERALL ASSESSMENT TOOL FOR OLDER ADULTS

    Developed by Terry Fulmer, PhD, RN, FAAN, at New York University College of Nursing, Fulmer SPICES is an efficient tool designed to guide critical thinking and overall assessment in the approach to care for older adults. This preventive-minded resource can be used in home and professional settings, and analyzes six specific areas of concern:

    1. sleeping problems
    2. problems with eatting and feeding
    3. incontinence
    4. confusion
    5. evidence of falls
    6. skin breakdown


    DVD / 2009 / () / 20 minutes

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    MENTAL STATUS ASSESSMENT (MINI-COG)

    Using the case of an 89-year-old woman who is experiencing mild cognitive impairment after a fall, this DVD discusses when and how to administer and interpret the Mini-Cog to screen for potential causes. The DVD also explains the difference between delirium and dementia, and addresses ongoing safety and lifestyle issues that can improve quality of life for older adults.

    DVD / 2009 / () / 31 minutes

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    EMOTIONAL NEEDS OF RESIDENTS

    When residents are depressed, confused or display aggressive behavior, the nursing assistant's job becomes a difficult task. This program is intended to make the assistant more sensitive to the resident and family when behavior problems occur.

    DVD / 2008 / () / 30 minutes

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    RESIDENTS' RIGHTS IN LONG TERM CARE

    Scenarios show examples of where the rights of residents need to be preserved. Health care assistants learn to recognize threats to resident rights and how to overcome them.
  • The role of education and continuing education in the protection of residents' rights and the prevention of abuse
  • Recognize civil rights and medical rights

    DVD / 2007 / () / 50 minutes

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    ASSISTING THE RESIDENT WITH MEALS

    Mealtime can be the most important part of the day for residents in a LTC facility. Learn new ways to assist the resident. Can be used towards the new federal requirement for training of paid feeding assistants.

    DVD / 2004 / () / 23 minutes

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    MOUTH CARE OF THE RESIDENT

    In this program you will learn how to work with your patients to encourage proper dental health. We will disucss the harmful effects of plaque and provide you with practical solutions to help your patients take part in their own mouth care. Learn how to assist them with good oral health habits that will keep your patients smiling for years to come.

    DVD / 2002 / () / 25 minutes

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    SELF-CARE: IMPROVING YOUR RESIDENT'S SELF ESTEEM

    The healthcare staff in a long term care facility plays a major role in encouraging self care, which is an important aspect of holistic and over-all care . Helping to maintain or improve a resident's ability to function is an important part of nursing care. This is accomplished by improving the resident's ability to participate in Activities of Daily Living. This program will teach you and your staff how to effectively encourage self esteem and independence through self care.

    DVD / 2002 / () / 28 minutes

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    BALANCING ACT: YOUR FALL PREVENTION PROGRAM

    Each year, approximately half of all residents in nursing care and assisted living facilities will fall, with over 40% falling more than once. This program will help you and your staff maintain an effective fall prevention program in your facility. The program will teach staff:

  • The factors and conditions that increase the risk of a resident fall
  • The importance of assessing each resident for risk of falling
  • Interventions relating to environmental, medical and behavioral causes of falls
  • The role of a creative and problem-solving approach in matching appropriate interventions to a specific resident's situation
  • The importance of good communications within the care team, so that everyone has a clear picture of the interventions in use and everyone gives their support
  • The importance on investigating and adjusting interventions promptly whenever a fall happens
  • What to do during and immediately after a resident fall

    DVD / / () / 24 minutes

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    BON APPETIT! HOW TO CREATE MEANINGFUL MELATIMES IN LONG-TERM CARE

    This DVD training program presents a comprehensive mealtime program that focuses on principles of resident autonomy and person centered care. Special attention is devoted to identifying the needs of people with dementia.

    The program covers:
  • The effects of dementia of communications, behavior and eating.
  • Creating dining experiences with less distraction.
  • How to prepare and serve food in a way that enables the resident to eat as independently as possible.

    DVD / / () / 40 minutes

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    I'M PRETTY OLD

    This program is made up exclusively of the reflections and comments of several older residents in a long term care facility talking about what it is like for them to give up a certain amount of independence as they experience increased physical frailty.

    This program is an excellent resource for professionals who work with residents in long term care facilities. It is also valuable for viewing by older adults themselves.


    DVD / / () / 20 minutes

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    MEANINGFUL WORK: A GUIDE TO HELPING RESIDENTS FIND MEANINGFUL ACTIVITY

    For residents in long term care, quality of life centers around how they occupy their time - the sense of joy and fulfilment that results from activities available to them. Residents need to feel necessary and involved in their world. When they feel like their lives are active, it's easier for them to experience a higher quality of living.

    Caregivers play a crucial role in helping residents remain active - by working with residents to identify those activities that can be most engaging and by providing opportunities to participate in groups and as individuals in activities that are fun and fulfilling.

    "Meaningful Work" is a video-based learning program for staff members. It can positively influence every member of the caregiving team by helping:

  • Explain the benefits for residents in long term care.
  • Describe how they can make meaningful activities a natural part of the routine of care they provide - and a way of life for residents.
  • Teach how to integrate activities into life at your facility.

    DVD / / () /

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    PRESERVING RESIDENTS' DIGNITY

    Facilities that embrace quality of life initiatives are experiencing significant benefits.

    Residents feel more content, and many show improvement in their emotional and physical health. Families feel reassured and become more supportive of staff. Staff members find that resident/staff relationships grow stronger and more positive, and they are rewarded with residents who are often more cooperative. Facilities consistently receive better survey results.

    If you're ready to work on enhancing the quality of life for residents in your facility, "Preserving Residents' Dignity" is the perfect next step. Now you can devote an in-service or orientation session specifically to the issue of resident dignity, the most cited quality-of-life issue in study after study of resident attitudes and behaviors.

    During this twenty-minute video your staff members will:
  • Learn what dignity means to a resident living in a long term facility
  • Hear how residents feel about practices and procedures that are common in many facilities
  • Identify the key factors which can either maintain or destroy a resident's dignity
  • Uncover staff behaviors which support a resident's need for dignity while still accomplishing the care task at hand

    DVD / / () /

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    RESIDENT ABUSE: PREVENTION AND PROTECTION

    A Video Guide for Nurses and Certified Nursing Assistants in Long Term Care

    44% of all long-term care residents have experienced some form of abuse in their long term care facility. Resident abuse can take many forms, from obvious rough handling to more subtle acts like ignoring a resident's request for care. Abuse is inhumane and illegal, but most of all: it's preventable.

    Caring for your residents is your top priority. Residents and their families trust you to help protect them and their health. Understanding the causes of abuse and the impact it can have on residents will help you to be proactive in using strategies for preventing it. Above all, being educated and informed can help you make sure your residents receive the best possible care.

    During this program you'll learn:
  • What constitutes abuse
  • How to identify risk factors that can increase the likelihood of abuse
  • How to distinguish different types of abuse
  • How to report abuse

    DVD / / () /

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    RESIDENT CARE: PROTECTING PRIVACY AND CONFIDENTIALITY

    As caregivers, our job can be complicated. in addition to the support and care we provide for residents, we are also their advocates. We protect their privacy and help ensure that personal, financial and medical affairs remain confidential.

    This program and the surrounding in-service training will help you:

  • Understand what privacy and confidentiality mean and why both are so important
  • Recognize everyday situations that might jeopardize resident privacy and confidentiality
  • Learn practical ways to assure residents receive the privacy they deserve and maintain confidentiality they deserve

    DVD / / () /

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    RESIDENT TRANSFERS: THE SAFE WAY

    If you're like most of your colleagues in facilities across the country, you're looking for ways to keep your nursing staff healthy and reduce workers compensation claims, while maintaining a high level of resident care.

    "Resident Transfers: The Safe Way" can help you do all that and more.

    This video-based training program starts by addressing the reluctance to use, or use properly, the transfer equipment available in your facility. It focuses on the need to assess residents' physical condition and match the appropriate equipment to the resident's needs.

    Finally, it introduces and demonstrates how to use the five most frequently available kinds of transfer equipment: the total lift, sit-to-stand lift, Slipp patient mover, shower chair and walking belt.

    With "Resident Transfers: The Safe Way" you can help your nursing staff:

  • Recognize safe transfers as an important element of good health for nursing staff and residents
  • Identify the criteria for using each of the five featured transfer aids
  • Receive a clear demonstration on how to use transfer equipment
  • Become motivated to reduce, and finally eliminate, the incidence of non-aided transfers

    The key to a complete leaning experience will, of course, be hands-on proactive with the transfer equipment in your facility. The video program prepares your staff members to get the most from such practice, and the facilitator guide included with the program makes it easy for you to plan and conduct your session.

    "Resident Transfers: The Safe Way" is a must for new-hires and an outstanding refresher for all current members of your nursing staff who transfer or assist residents.


    DVD / / () /

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    RESIDENTS' RIGHTS IN LONG-TERM CARE

    Working in long-term care is different from almost any other place of employment. First, we care for residents who call our workplace their home. Because of that we must support them as health care providers, but we must also help them make this residence as home-like as possible. Second, we must be advocates for our residents and protect their rights -- especially considering that many have conditions -- like dementia -- that interfere with their judgment and memory.

    This program and the surrounding in-service training will:

  • Explain resident rights and their importance to staff members, your facility, and your residents
  • Describe why it's important for you to protect resident rights
  • Demonstrate techniques you can use in your daily routines to attend to basic rights and safeguard them for your residents

    DVD / / () /

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    RESIDENTS' RIGHTS TODAY: RESPECTFUL CARE IN CHANGING TIMES

    This program presents a contemporary overview of residents' rights in the long term care context. It covers how residents' rights can be affected by other characteristics of today's long term care environment, including:

  • Increased cultural, ethnic, language and age diversity
  • More time and work-flow pressure on staff
  • The impact of outside stresses on staff, especially for single parents and employees working two jobs
  • What residents' rights are and why they are so important in the life and culture of a long term care facility
  • The specific rights everyone in a nursing home must understand and uphold
  • What staff, residents and family members should know about dealing with concerns and complaints early and effectively

    DVD / / () / 20 minutes

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