Featuring Dawn French and Patrick Malahide.
How people behave when dealing with customers or colleagues can determine the success or failure of each interaction.
In this spoof detective case, a customer is driven to distraction by the careless behaviour of staff at the doctor's, at the shoe shop, in the post office and at the station. In a series of engaging, amusing and realistic scenarios, the detective must piece together the customer's movements to see how the behaviour of several suspects led to his demise.
Three key pieces of evidence result from his enquiries:
~ Behaviour breeds behaviour
~ Behaviour is a choice
~ Behaviour can be used to help a transaction
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