BH08051019
PROFESSIONALISM IN HEALTHCARE: PATIENT INTERACTIONS, COMMUNICATION AND PERSONAL DEVELOPMENT
This program discusses ways you can exhibit professionalism while caring for patients. It focuses on improving communications with patients and colleagues and how to improve professionalism through personal development.
After completing this course, the learner should be able to:
~ Describe elements of teamwork including providing assistance to and cooperating with colleagues and accepting and soliciting constructive criticism
~ Define and explain the need for "cultural competence" when providing patient care
~ Describe strategies for conflict resolution
~ List five strategies for achieving professional growth and advancement
DVD
14 minutes
2012
USD 315.00
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