In today's business world, mass communication throughout the office can be accomplished through something as simple as sending out a business letter or memo. This presentation describes when to use a letter versus a memo, and the purpose of each. Also, it illustrates how to format the different documents in order to attain the most effective response. Finally, it analyzes the various ways in which the letter may be distributed.
CD-ROM (Win, PowerPoint Presentation (48 slides))
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