With Tom Peters
There is a revolution underway, in business government, and education, people are challenging the "gospel," thinking the unthinkable, and achieving the impossible. Behind it all are people who have a passion for excellence.
In this classic program, Tom Peters highlights the creative methods and accomplishments of some of these "hang tough, never-say-die" individuals. You will hear about Air Force Ret. General Bill Creech who motivated airmen onto being better maintenance and support people through the use of medals, medallions, and flags. You will hear about Baltimore Mayor, Donald Shafer who "sold" potholes to promote city restoration¡ and much more!
KEY LEARNING POINTS
~ Target areas of individual competence that determine long term excellence
~ Foster superior, unswerving customer service
~ Encourage and support creativity, innovation, and risk taking
~ Promote caring leadership as an inspiring model of superior performance
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