Featuring Hugh Laurie, Paul Merton, Dawn French, Jesse Birdsall and Helen Baxendale.
This programme shows managers and team leaders just how badly a discipline interview can be handled by introducing three managerial styles that need improvement; Ethelred the Unready, Ivan the Terrible, Gillian the Silent.
By analysing the wrong way to interview, these amusing scenarios then show how the right skills can keep staff motivated and working towards the same goals.
Most suited to first-line managers, this programme explores essential interviewing skills and is ideal for introducing role-plays.
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