GU02371049
CUTTING EDGE COMMUNICATION COMEDY: SURVIVING TEAM CONFLICTS
Carol tries to resolve the aggression and lack of assertiveness in different members of the team. Lessons learned:

~ Don't let conflicts grow INSTEAD: Discuss and resolve issues
~ Don't be afraid to speak up INSTEAD: Speak assertively
~ Don't be aggressive INSTEAD: Communicate with care
~ Don't exclude someone INSTEAD: Make others feel special
DVD (Closed Captioned)
6 minutes
2011
 
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