Medical assistants are healthcare professionals, and therefore should act in ways that show respect for themselves, others and their profession. This program discusses ways the medical assistant can exhibit professionalism while caring for patients. It focuses on improving communications with patients and colleagues, and how to improve professionalism through personal development.
After watching this program viewers should be able to:
~ Describe professional looking grooming and attire
~ Describe elements of professional conduct
~ Identify professional organizations for medical assistants
~ Describe strategies for overcoming obstructions to professional conduct
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