HU33180002
WORKSITE COMMUNICATION SKILLS
This program comprises basic communication skills as they are applied within industrial or commercial trade settings such as construction sites, engineering or fabrication workshops and manufacturing enterprises. We explore why clear communication is critical in ensuring that the working environment poses minimal or no risk to workers, and work tasks are completed correctly and quality is maintained. Workers can come from a wide range of cultural and linguistic backgrounds. It is vital that communication in all its forms is appropriate and inclusive for all. Communication with CALD workers is examined as well as using the phone and face-to-face verbal communication.

Units Of Competency:
BSBCMM101A - Apply basic communication skills
CPCPCM2039A - Carry out interactive workplace communication.
DVD (With English Subtitles, CD-ROM)
Senior Secondary to Professional
19 minutes
2014
USD 199.00
 
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