JH01570139
PROFESSIONAL SECURITY OFFICER: ROLES & RESPONSIBILITIES
This module studies how professional security officers support a secure facility in a professional, friendly, and welcoming manner and portrays many of the common problems Security Officers will be expected to address.
Topics covered include:
~ Responding to an accident or incident
~ Gaining trust and respect from the people they protect
~ Maintaining a "Command Presence" during stressful events
~ Ethical behavior as a key to professionalism
~ Cultural diversity
~ Working with the elderly and physically impaired
~ Handling crisis situations such as workplace violence and disorderly conduct
~ Working with emergency responders
~ Testifying in court
~ Using company-issued equipment
DVD
28 minutes
2013
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