With Shep Hyken
How to Create Moments of Magic that Turn Ordinary Interactions into Memorable Experiences
In today's highly competitive marketplace, ordinary interactions will only get you so far. In order to create long-term, secure relationships with your clients and customers, you need to amaze them. In this thoroughly engaging, high content seminar, you'll learn how to make a great first impression, build rapport, communicate more effectively, exceed expectations, avoid moments of misery, and much more. While you're learning these practical strategies, you'll be totally entertained with Shep Hyken's astonishing magic. His philosophy is, "moments of magic don't just happen, they're created by people who know the formula."
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