PJ11270070
NEGOTIATING: TYING THE KNOT - A SKILL FOR LIFE
Featuring Dawn French, Neil Flynn and Trevor Phillips.

Wherever two people get together to do a deal, there's the possibility that at least one will end up feeling cheated, angry or resentful, even though both set out believing that they could achieve a mutually beneficial solution.

The programme defines and illustrates the three main stages of a negotiation, using the analogy of the developing relationship between two people. These easy-to-understand and well-demonstrated training points are invaluable for everyone, especially anyone in regular contact with customers and suppliers.
DVD
31 minutes
1995
 
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