TH29110008
ARTS OF CRITICISM, THE: GIVING AND TAKING
The program uses dramatized supervisor-employee discussions to demonstrate how to give criticism effectively by avoiding the personal aspects and focussing on goals and areas of agreement and how to avoid the usual fight or flight reactions when receiving criticism.
Part 1. The art of giving criticism
Part 2. The art of taking criticism
DVD (With Study Guide)
21 minutes
Requirement
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