WJ01141221
INSIGHTS AND STRATEGIES: THE PROBLEM OF NIGHTMARE STAFF
There are various strategies for dealing with problem staff. Sadhana Smiles provides practical advice:
~ Understand the person¡¯s position
~ Consider your management style
~ Reduce emotion & seek input
~ Agree on problem & action plan
~ Performance plan with measurables
~ Measuring & training
~ Manager¡¯s mindset & commitment
~ Warnings & written evidence
~ Managing the exit
DVD
15 minutes
2015
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