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Content

International Business

International Business


GOING GLOBAL: AN EXPORT BUSINESS PRIMER - EXPORTING: BUILDING THE FOUNDATION

With more than 70 percent of the world's purchasing power located outside of the United States, the appeal of going global is easy to understand. In addition to increased sale and profits, diversifying markets helps mitigate risk. But the prospect of establishing overseas markets can be daunting.

Will my products be well received by different cultures? How can I make sure I get paid? What legal issues are there?

Going Global addresses these questions and concerns and much more. Successful international businesspeople share their experiences and proven strategies. Government agencies responsible for aiding company's global expansion also give invaluable advice.

Go ahead... make the world your oyster

Exporting: Building The Foundation
  • Financing Your Global Business
  • Identifying Global Marketing Channels
  • Implementing Marketing Strategies
  • Finding That First Customer
    •

    DVD / 2015 / (College, Adult, A.P.) / 20 minutes

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    GOING GLOBAL: AN EXPORT BUSINESS PRIMER - EXPORTING: STEPS FOR SUCCESS

    With more than 70 percent of the world's purchasing power located outside of the United States, the appeal of going global is easy to understand. In addition to increased sale and profits, diversifying markets helps mitigate risk. But the prospect of establishing overseas markets can be daunting.

    Will my products be well received by different cultures? How can I make sure I get paid? What legal issues are there?

    Going Global addresses these questions and concerns and much more. Successful international businesspeople share their experiences and proven strategies. Government agencies responsible for aiding company's global expansion also give invaluable advice.

    Go ahead... make the world your oyster

    Exporting: Steps For Success
  • Meeting The Customer
  • Understanding Global Distributors
  • Exporting The Product
  • Providing Customer Service
    •

    DVD / 2015 / (College, Adult, A.P.) / 20 minutes

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    GOING GLOBAL: AN EXPORT BUSINESS PRIMER - EXPORTING: THE BASICS

    With more than 70 percent of the world's purchasing power located outside of the United States, the appeal of going global is easy to understand. In addition to increased sale and profits, diversifying markets helps mitigate risk. But the prospect of establishing overseas markets can be daunting.

    Will my products be well received by different cultures? How can I make sure I get paid? What legal issues are there?

    Going Global addresses these questions and concerns and much more. Successful international businesspeople share their experiences and proven strategies. Government agencies responsible for aiding company's global expansion also give invaluable advice.

    Go ahead... make the world your oyster

    Exporting: The Basics
  • Why Export?
  • The Exporting Environment
  • Understanding Legal Issues
  • Creating An Export Plan
    •

    DVD / 2015 / (College, Adult, A.P.) / 20 minutes

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    INSIDE CHINA: 2. CHINA THE FUTURE?

  • China's world role
  • China in Africa, Europe, Latin America
  • China as a world power

    • China is flexing its economic muscle, investing all over the world. What does this mean for the West?

    AFRICA China needs access to energy and raw materials - that's why it's pouring huge investment into Africa. Mozambique's economy, for example, is booming, with Chinese-led construction and agriculture projects. Is this part of a "grand plan" on China's part? Who is "master" and who is "servant" in these new relationships?

    THE EU also receives Chinese money, and is China's largest trading partner, but what about principles such as human rights? Critics argue the EU is in danger of losing its sovereignty in the rush for China's gold.

    CONFLICT WITH THE USA? As China asserts itself on the world stage, is there a danger of conflict with the USA? In fact, China is a long way from challenging the USA militarily and anyway, conflict is "unthinkable", the experts say, in the nuclear age and when the two powers are economically co-dependent.

    DVD / 2014 / 25 minutes

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    CULTURES OF INTERNATIONAL BUSINESS, THE

    With advancements in technology, it is now beneficial for businesses to operate in an international market. In this presentation, we explore how businesses are operated in different regions around the world. Various cultures are analyzed along with how each impacts business. Aspects of international travel are also examined.

    CD-ROM (Win, PowerPoint Presentation (77 slides)) / 2013

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    CULTUREQUEST GLOBAL BUSINESS: CHINA VS. INDIA - WHO WILL WIN

    India and China are among the world's fastest growing economies which jointly contribute nearly 30% to global economic growth as the balance of economic power continues to shift from West to East. Both China and India are not emerging economies, they are actually "re-emerging." China and India have particular strengths and competitive advantages that have allowed each of them to weather the global financial crisis better than most countries and to gain ground in the "catching-up game" with the developed world. This video will cover the strengths and weaknesses of each country and review the current status of their "economic race"

    DVD / 2011 / 20 minutes

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    CULTUREQUEST GLOBAL BUSINESS: DEBATE ON GLOBALIZATION

    Global business has been growing rapidly in recent decades for a number of political, economic, technical and social factors. Despite the growth of global trade and investment, globalization is not without controversy. This video reviews the essential issues that have been debated by governments, businesses, and NGOs.

    DVD / 2011 / 20 minutes

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    CULTUREQUEST GLOBAL BUSINESS: GLOBAL BUSINESS AND ETHICS

    This program suggests that there is no absolute or definitive statement on what constitutes ethical behavior and that an individual's sense of ethics is determined by a number of social, cultural, and religious factors and influences. Viewers will hear how the role of ethics in management practices, global marketing, and corporate ethics and social responsibility differs from culture to culture

    DVD / 2011 / 20 minutes

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    CULTUREQUEST GLOBAL BUSINESS: GLOBAL ECONOMIES

    Global economies are evolving at different speeds and facing both opportunities and challenges. Knowing the major markets and the stage of development for each allows businesses to determine how best to enter and expand. This video will review what is meant by the developed and developing worlds as well understand how to evaluate the expanding set of emerging market countries, which started as BRICs and has now expanded to include 28 countries or more depending on the classifications used.

    DVD / 2011 / 20 minutes

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    CULTUREQUEST GLOBAL BUSINESS: GUANXI AND WOOFIES - ENTERING CHINA

    Home to more than 1.3 billion people, China is one of the fastest growing countries in the world. As global companies continue to enter its market, China's large bureaucracy can be challenging to navigate. Viewers will learn more about how companies can enter the Chinese market and cultural and country specific considerations to evaluate along the process.

    DVD / 2011 / 20 minutes

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    IMPACT OF GLOBALISATION 3: THE CAR MAKERS

    The car was once a symbol of American ingenuity and technological progress. But globalisation is having a huge impact on both how it's produced and on the lives of the people in the complex networks of countries across the world involved in its production.

    INDIA: In Chennai, India, Boniface works making radiator caps which will end up on a US pick-up truck. The global car industry has given him a good job and great hopes for his future and that of his family.

    BRITAIN: In West Bromwich, UK, Brian's firm supplies springs and washers to Boniface's company to make the caps for the pick-up truck. But Brian sees his business under increasing pressure from companies outsourcing production to India and China.

    AMERICA: In Tennessee, USA, Teresa's company makes the radiators for the pick-up truck - but loses her job because of global competiton.

    "Everybody is competing with everybody," she says. "They are doing what they need to do to survive - but we don't have to like it."

    CHINA: But when it comes to global competition, there's one country no one can afford to ignore - China, the new Detroit of the world car industry. Car companies aren't only moving into China to make goods for export, but also to meet local demand for cars - the new status symbol in one of the world's newest economies.

    The rise of foreign car companies and global networks of suppliers raises the question - what now is an American car? Is there such a thing? Some countries are winning, some losing - but no one can predict the ultimate direction of the global car industry.

    DVD / 2010 / 30 minutes

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    POWER OF A MULTINATIONAL: MONSANTO & GM FOODS

    This is the story of a farmer who stood up against a massive multinational, and its right to claim ownership to a living organism.

    One day representatives from the multinational company Monsanto visit Canadian farmer Percy Schmeiser and demand he surrender his canola crops. They sue him for $200,000, claiming he had illegally used their patented genetically modified seeds.

    Percy counter-sues Monsanto for environmental pollution and launches a nationwide campaign defending farmer's rights.

    Modifying canola's genes makes the planet resistant to specific weed killers and, according to the makers, generally improves yield.

    But Percy's campaign highlights popular questions about GM crops and food with GM products in. In particular there are fears of "terminator technology" and worries about the impact on farming communities.

    Schmeiser also accuses Monsanto of using intimidating tactics against him. For days, according to the farmer, detectives with cars were in front of his driveway, following him onto the fields, observing his every footstep.

    Finally, the case goes to Canada's supreme court. The court finds in Monsanto's favour - but he doesn't have to pay a big fine. Percy argues the verdict raises more questions than it answers - including the biggest of all - "who owns life?"

    DVD / 2010 / 30 minutes

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    CHINA'S POLLUTION BUSTERS: THE ENVIRONMENT V INDUSTRY

    China's rapid industrialisation has come at a heavy price - polluted waterways and huge health problems. This film follows two Chinese environmentalists risking threats and violence to locate the factories polluting their water.

    CHONGQING: The film begins in Chongqing, one of China's new mega cities, home to six million people, and a major centre of industry. Like elsewhere in China Chongqing's rapid industrialisation has come at a heavy price. Many of its waterways are now polluted.

    THE ACTIVISTS: Wu Deng Ming is a local environmentalist. Together with his colleague, Yonghchen Wang, he monitors the toxic discharges from the factories which are responsible for much of China's water pollution. China now allows non-government organisations to operate, but activists like Wu and Ms Wang still face harassment from both the state and the factories.

    WATER POLLUTION: According to Ma Jun, water pollution is the most serious environmental issue facing China. 60% of the waterways are contaminated. That means 320 million people don't have access to safe drinking water. The health consequences are devastating.

    Strong laws governing pollution do exist, but are regularly flouted. Fines for violations are too small to deter polluters.

    THE ROLE OF THE WEST: And while the West may not produce the pollution, they, in effect, import it into China. One economist estimates that 20% to 30% of China's pollution comes from the manufacturing of goods for export. Meanwhile multinational companies are threatening to leave China if local environmental laws are applied.

    GOVERNMENT CRACKDOWN: China's government is increasingly concerned about its toxic rivers. In one district, local officials are cleaning up a river polluted by factories. Local people complain of the effects on their health: "It has affected our eyesight. Many people have developed kidney stones and gall bladder problems. It has also caused numbness in hands and feet."

    THE FIGHT GOES ON: Under the new official crackdown, companies who can't deal with their waste won't be allowed to build factories. And those caught polluting might be shut down. But strong resistance to change still remains. Wu and Wang are violently attacked on a visit to a polluting factory.

    DVD / 2009 / Approx. 41 minutes

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    CULTUREQUEST GLOBAL BUSINESS: INDIA TODAY

    One of the most diverse nations in the world, India is a land of stark contrasts. From its vast deserts to its snowy mountain peaks, India is home to a host of different ethnicities and cultural traditions that can be traced back thousands of years. Boasting a rich and complicated cultural heritage, India defies generalizations with its vast array of regional customs. Wide differences in language, food, music, and other cultural elements make India an exciting adventure. India's recent emergence as a powerhouse in the outsourcing industry has inspired many to take a closer look at India's economic opportunities.

    DVD / 2009 / 20 minutes

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    IMPACT OF GLOBALISATION 2: USA, CHINA & EUROPE

    Three films look at how countries around the world are feeling the bitter effects of globalisation.

    USA: Detroit, the city of Motown music and big cars is turning into an industrial wasteland.

    When the car industry was booming Detroit was the fifth largest city in the US. But now Japanese and other foreign car companies have taken more and more of the US market.

    General Motors, whose headquarters are in Detroit, was once the world's biggest car maker, but now it's a shadow of its former self, and has been bailed out by the US government.

    Businesses are being killed off and residents have fled the city. Car workers who thought they had secure jobs, are facing the reality that the wheels are falling off Motor City. Now General Motors is gambling its future on more environmentally friendly cars.

    CHINA: This once booming supplier of cheap goods to the world is now seeing factories close their doors and workers fired and sent back to their poor villages.

    A watch factory owner says: "I have been in the watch business for forty years. This is the most difficult time I've ever seen."

    The Chinese government has set up a four thousand billion yuan program to help big companies and revive the economy, but smaller enterprises are still going bust.

    In China's poorer rural areas, leaving for work in the city has become a way of life for young people - a way of life that suddenly seems far more precarious.

    EUROPE: 2300 Nokia employees have been laid off following the factory's move to Romania.

    Despite record profits, the mobile-phone maker's move to Romania is spurred by the search for cheap labour. Says one German worker: "The company has exploited us. They have taken us for a ride - and that's putting it mildly.'

    But in Romania many welcome the move - they see Nokia as a new source of jobs and economic growth. The Romanian village of Jucu has been renamed Nokia Village and the mayor is planning what to do with the new income.

    But how much will Nokia actually pay their new Romanian workers? And how long before Nokia goes elsewhere in search of cheap labour? The film offers a fascinating example of the ups and downs of "caravan capitalism".

    DVD / 2009 / 46 minutes

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    LEVERAGING CHINA AND INDIA FOR GLOBAL ADVANTAGE

    By Anil Gupta

    Program Highlights
  • Why you can't afford to ignore these emerging giants.
  • Four common "mindset" mistakes most companies make.
  • Lessons to learn from the few companies that got it right.

    • A successful China or India strategy is likely to become a matter of survival for multinational companies. China's GDP will catch up to that of the U.S. by 2025, predicts Professor Gupta. By 2050, GDP of both China and India will reach or surpass that of the U.S., Europe and Japan combined. Strategies that capture market share, talent, and innovation opportunities in these emerging giants necessitate understanding their unique yet complementary strengths.

    China and India share distinct economic realities: they offer mega markets and mega growth via micro customers; they are platforms for reducing global costs and boosting innovation capabilities; and they are springboards for the rise of new competitors. Most companies ignore these realities, but instead see only the opportunity for off-shoring and cost reduction. Other common mistakes include failing to recognize the sheer scale of their growth potential, making generalizations based only on what is known about their largest cities, and failing to tailor existing strategies not designed for countries rich in market size while poor in per capita income. Professor Gupta describes successful efforts based on broader perspectives and multi-pronged, multi-year strategies.

    DVD / 2009 / 56 minutes

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    FAIR TRADE IN ACTION: FASHION FIRM CASE STUDY

    What is fair trade? How does it work in practice? What difference is it making to people in the developing world? This is the story of fair trade fashion company People Tree

    SWEATSHOP LABOUR: The UK fashion business is worth over GBP 40 billion annually. But beneath the industry's glamorous facade, there's an inconvenient truth: most of the clothes are made in the developing world using sweatshop labour. People Tree set out to make a difference, by selling well-designed clothes produced in the developing world for a fair price. They're now selling through Top Shop and working with 50 producer groups in 15 different countries. UK turnover is GBP 1.5 million.

    HAND-MADE: All People Tree's garments are hand-made. This means it is all much more labour intensive and slower than in factories. But that's the whole point: to create as much employment as possible. Care for the environment is also part of People Tree's plan. They use natural dyes and avoid toxic or synthetic raw materials. They use organic cotton which means not relying on harmful pesticides - but they're not totally organic yet.

    BANGLADESH: One woman working on People Tree's clothes in Bangladesh does seem to be benefiting from fair trade. She tells how working on producing fair trade clothes has improved her life, brought her more money and freed her from being stuck at home. But fair trade isn't an easy option. People Tree has little money for advertising and marketing and every day is a struggle. Fair trade is still only a small fraction of the fashion business - can it ever go mainstream?

    DVD / 2008 / 29 minutes

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    BUSINESS PROFILES: HORST KOHLER WITH INTERNATIONAL MONETARY FUND

    An interview with Horst Kohler, International Monetary Fund

    Founded in 1944 by delegates from 45 nations, the IMF is where countries in severe monetary crisis turn for help. "One of the main sources of international friction and conflict is the abuse of monetary policy." Countries in the throes of depression adopt cutthroat measures in order to expand their exports and curtail their imports at the expense of other countries' exports. The two major goals of the IMF are: first, to provide financial stability to the international financial systems and second, to make a contribution to the international effort to fight poverty. The IMF does this by lending financial support when needed, continuous surveillance or countries, and providing technical assistance.

    DVD / 2007 / ( Grades 9-12, College, Adult) / 6 minutes

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    COMPETING IN GLOBAL MARKETS

    Featuring Cold Stone Creamery

    More than any other time in history, business knows no borders. Globalization is transforming the world economy, creating new and unprecedented opportunities for businesses to market their goods and services. An effective global strategy enables businesses to tap new sources for materials and labor. The major world markets include North America, Western Europe, Latin America and the Pacific Rim. Cold Stone Creamery took its unique product offering into one of the most competitive Pacific Rim markets, Japan.

    DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 7 minutes

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    CULTUREQUEST BUSINESS: CHINA

    Doing business overseas?

    Navigate your way to success with CultureQuest™ Business

    CultureQuest™ Business equips global professionals with the skills needed to succeed in the complex global business arena. Each program provides you with in-depth knowledge on doing business with people from a specific country, explaining in detail the culture, business practices, and protocol. Our unique interactive format enables you to see, hear, and experience each country firsthand through vivid in-country videos and engaging narration.

    Using CultureQuest™ Business can make the difference between success and failure. With sharpened global business skills, you'll increase sales, negotiate favorable deals quickly, maximize productivity in your global teams' operations, and avoid embarrassing mistakes that could impact your profitability.

    Topics Covered
    Each country program covers more than 70 topics that include:

  • Local culture - values and customs, religions, demographics, history, government
  • Doing business - networking, developing business relationships, negotiating, management and decision-making styles, risk-taking philosophies, women in business
  • Work interactions - greetings, business card exchanges, conducting meetings, managing employees
  • Protocol - the do's and don'ts of professional and social behavior
  • Travel tips - getting around, currency, emergency needs, safety

    CD-ROM / 2007

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    DOMINO'S PIZZA IN MEXICO

    Domino's conquest outside the U.S. began in 1983 in Winnipeg, Canada. By 1995, Domino's Pizza International opened its 1,000th store. In 1997 came international store number 1,500. There were 3,000 stores outside of the U.S. in 2006. Today, Domino's is in over 50 markets and is set on growing into more countries. Mexico may be Domino's strongest market outside the U.S. where they've grown to over 500 stores.

    DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 10 minutes

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    GLOBAL MARKET PLACE, THE

    Domino's Pizza is one of many U.S. companies that have decided to enter the global marketplace to sell their products internationally. Domino's strategy of going global takes place through international licensing agreements with master franchisees who buy the rights to use Domino's products, brand name and management strategy to run Domino's businesses in a country outside of the U.S. It is the master franchisees who help Domino's navigate the many challenges of the global marketplace. Michael Lawton is the Executive Vice President of Domino's Pizza International. He manages all of the Domino's pizza business outside of the U.S. which includes over 3,000 stores.

    DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 4 minutes

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    GLOBAL MARKETING

    Featuring Kraft At 95 years old, Kraft's Oreo is the most popular cookie in the world, enjoyed in more than 100 countries throughout North and South America, Asia, Europe, Africa, the Middle East and Australia. The Oreo cookie is a truly global product. It is sold in a consistent form with very few exceptions in all regions of the world. Even though the Oreo brand is popular around the world, adjustments to product, packaging and promotion are sometimes necessary to match consumer tastes and expectations in each country.

    DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 4 minutes

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    GM GLOBAL RESEARCH NETWORK, THE

    Years before a vehicle design even begins, research and development specialists work to reach the next level of engineering innovation. GM is laying the groundwork for future generations of cars and trucks with a new system that makes the most of the company's vast global resources with an extensive network of the world's brightest engineers. This GM Global Research Network enables GM to tap into technical expertise from around the world.

    DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 10 minutes

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    INTERNATIONAL BUSINESS COMMUNICATION VOLUME 1: COMMUNICATING WITH THE CHINESE

    In today's world economic and financial factors dictate the need to communicate with our international counterparts.

    With the enormous growth of their economy and increasing business and diplomatic connections with the United States, China commands primary consideration in the 21st Century.

    Unfortunately our ability to communicate with this emerging economic power is hampered by our divergent cultures and distinctly different views on the role of communication.

    Dr. Jessica Stowell, coordinator of University of Oklahoma's Institute for Teaching East Asia and Associate Director of the Confucius Institute, explains the Chinese concept and use of communication and identifies the approach and skills needed to communicate in this international arena.

    DVD / 2007 / 36 minutes

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    MANAGING CHANGE AND INNOVATION

    Featuring: Hard Rock International

    Hard Rock International is a global company that has flourished for more than 30 years in the "rough and tumble" world of the hospitality business. The number of locations has grown to over 120 locations in 43 countries, including cafes, hotels, and casinos. What began as a single cafe in London, a concept that no one believed in-great American food in London-has grown to a worldwide brand.

    DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 7 minutes

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    MANAGING IN A GLOBAL ENVIRONMENT

    Featuring Yahoo!

    Yahoo! Is one of the most recognized brands on the web. With brick and mortar offices in Europe, Asia Pacific, Latin America, Canada and the United States, Yahoo! Is truly a global corporation. It's important for a company like Yahoo! To make sure that it stays relevant to local communities. As domestic markets reach critical mass, and foreign market opportunities continue to grow, it is vital that managers have an international perspective. Managers who recognize the unique qualities of potential foreign markets and can tune their style accordingly are positioned to succeed in today's global environment.

    DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 7 minutes

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    SECOND CITY BUSINESS CASE STUDY, THE: BUSINESS IN A GLOBAL ECONOMY

    Featuring: Second City

    Since 1959, The Second City has developed an international reputation as the home of hilarious, live-sketch comedy. The company's mix of social satire and fast-paced improvisation has created a unique brand of comedy unparalleled in the entertainment industry. Today, The Second City theaters in Chicago, Las Vegas, Detroit, Denver, and Toronto focus on current events, bigger than life characters, and live improvisation to create the company's stock and trade, its comedy.

    DVD / 2007 / (Grades 9-12, College, Adult) / 5 minutes

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    SERVING GLOBAL MARKETS

    Featuring: Lonely Planet

    It's easy to get caught up in the question of "what does global mean" when in actuality, the idea of global in the marketing world doesn't exist. Customers only know their immediate area, and how a business communicates with each customer needs to be different. If a company brands around what the entire globe has in common, then they're "blanding," a term meaning "not saying anything different than anyone else"-they're making themselves bland.

    DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 7 minutes

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    WORLD BANK, THE

    In developing nations, businesses in the private sector drive much of the economic growth. But while some regulations enhance business activity, many crush it. In recent years, The World Bank has recognized the need to support new business development. It is now working to make starting and running a business easier. Since the 1950's, The World Bank has been lending money to developing nations. The primary mission of The World Bank is to eradicate poverty across the globe.

    DVD / 2007 / (Grades 9-12, College, Adult) / Approx. 10 minutes

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    GLOBAL ONE: CROSS-CULTURAL UNDERSTANDING

    As our world becomes increasingly interconnected, people need to develop better diversity skills. It's up to you to provide your people the essential training to effectively understand and communicate with other cultures. Our top-selling training program, the Cross Cultural Understanding video investigates all the key components of culture and communication, including values and beliefs, social structure, perceptions of time, communication styles, proper etiquette and more. Cross-Cultural Understanding is expertly designed for intercultural communication training, and questions and role play exercises are included for a complete training package.

    With this expert training program, you'll get the answers to these essential issues and many more:
  • How to recognize and respect differences in values
  • How to work effectively with different views of leadership and teamwork
  • How to deal with different attitudes toward time and deadlines - and how to keep things moving forward
  • How to communicate effectively with other cultures
  • How to respect different beliefs and viewpoints
  • How to show respect with proper etiquette


    • DVD / 2006 / 45 minutes

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    GLOBAL ONE: INTERCULTURAL COMMUNICATION (INTERCULTURAL COMMUNICATING)

    Interacting Effectively Across Cultures

    To be successful in today's increasingly diverse workplace, you need to train your employees on effective interaction in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and work more effectively with other cultures.

    With this expert training program, you'll get the answers to these essential issues and many more:
  • Why some cultures might avoid giving straight answers
  • How to understand what's really being said
  • How to read body language and nonverbal business communication
  • How to know when 'yes' might really mean 'no'
  • What topics might be offensive and disrespectful with other cultures
  • Why some cultures prefer to avoid touching, eye contact, etc.
  • How to overcome language barriers and avoid translation disasters
    •

    DVD / 2006 / 40 minutes

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    GLOBAL ONE: INTERNATIONAL NEGOTIATION

    Successful Deal-Making In Global Business

    To prosper in today's increasingly global business environment, you need to understand cultural influences on selling and negotiating. It's up to you to provide the training necessary for success. International Negotiating: Successful Deal-Making in Global Business unveils all the secrets of doing deals effectively with other cultures.

    With this international business negotiation training video, you'll get the answers to these essential issues and many more:
  • How to create effective strategies
  • How to decide who should - and shouldn't - be on a negotiating team
  • Why it might be essential to spend a lot of time socializing before negotiating begins
  • What you should - and should not - do during initial discussions
  • Why international deals take more time - and how to keep things moving forward
  • Why bargaining or concessions might result in disaster
  • How to keep "done deals" from coming undone
    •

    DVD / 2006 / 45 minutes

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    MADE IN CHINA

    New Orleans carnival revellers throw shiny beads to pretty girls to get them to take off their clothes. But where do the beads come from? This acclaimed film visits a factory in China to reveal the human realities of globalisation.

    The Chinese factory workers, mainly teenage girls, work long hours for low pay, and are "punished" for making mistakes or missing quotas. The Chinese factory boss says punishment is crucial to productivity.

    The workers earn 1 cent for every 12 necklaces they make - necklaces which in the US sell for as much as $20 dollars each. The US holiday-makers who flock to the carnival have no idea of the conditions in which the beads they buy are made.

    Both the Chinese factory boss and the US company who buy the beads from China deny charges of exploitation. If the young Chinese girls didn't work in the factory, the US boss claims, they'd be labouring in the fields, doing harder, more poorly paid work.

    The film climaxes when carnival-goers in the US are shown the harsh realities in the factory which makes their beads, and the Chinese factory girls see what happens to the beads they make. Both sides are shocked.

    DVD / 2006 / 33 minutes

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    CULTUREQUEST GLOBAL BUSINESS: IMPACT OF CULTURE ON BUSINESS IN LATIN AMERICA

    Culture impacts all human interactions, including those in business. In an effort to demonstrate how culture impacts international business communications and operations, the video takes a close look at Latin America and examines the impact culture has on its people, economic and social development and business.

    DVD / 2005 / 18 minutes

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    CULTUREQUEST GLOBAL BUSINESS: SOUTH AFRICA BEYOND APARTHEID

    South Africa has emerged as a free-market economy with an active private sector; however, social and economic inequalities remain deeply ingrained. While the government has made a strong commitment to privatization and to attract foreign investment, South Africa is still challenges by corruption, problems with image and confidence, and poor social, labor, and economic conditions.

    DVD / 2005 / 14 minutes

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    BUSINESS CULTURES: ASIA

    When operating in an international market, it is vital to understand the cultural differences between countries and how this will affect certain business decisions. This presentation focuses on Asian culture and the affect it has on business operations. Asian business practices are compared to those of the United States, along with different customs such as etiquette and proper communication.

    CD-ROM (Win, PowerPoint Presentation (95 slides))

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    GLOBAL SURVEYS & RESEARCH

    Global research is becoming an important concept in marketing research. When companies go international, global research becomes a necessity in creating a successful business plan. This presentation discusses the importance of understanding global research concepts and techniques and how they vary for different countries. Various factors that must be taken into consideration when carrying out global surveys and research are also analyzed.

    CD-ROM (Win, PowerPoint Presentation (43 slides))

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    INTERNATIONAL BUSINESS COMMUNICATION VOLUME 2: COMMUNICATING IN LATIN AMERICA

    Presenter: Professor Rodger Randle. Our second program in the series considers the Latin American market. As with our initial program, this DVD explores the important approaches and skills necessary to establish business relationships in our neighboring region to the south. In this case, however, we look at variations in approach and culture within the Latin American world.

    DVD / 30 minutes

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    INTERNATIONAL BUSINESS COMMUNICATION VOLUME 3: COMMUNICATING IN INDIA

    Presenter: Dr, Jessica Stowell

    India is now a major player in the economic market. This DVD answers some of the important questions that arise as we seek to develop ties in this country. Among those addressed are: What are the advantages of understanding our Indian neighbors? What role does religion play in communication in India? Are the issues of equality or inequality to be observed? What aspects of protocol are important? What are the common business practices?

    DVD / Approx. 30 minutes

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    INTERNATIONAL TRADE & TARIFFS

    The international trade market is rapidly growing. This presentation will explore how trading works, and the concept and purpose of tariffs will be discussed. In addition, governmental agencies which impose regulations concerning trade are identified and analyzed.

    CD-ROM (Win, PowerPoint Presentation (36 slides))

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    RISKS & STRATEGIES IN INTERNATIONAL BUSINESS

    In order to create a successful international business, there are key obstacles which must be faced and overcome. In this presentation, these challenges are addressed and solutions are presented. Also, successful strategies to aid in the accomplishment of growth for your business are analyzed.

    CD-ROM (Win, PowerPoint Presentation (33 slides))

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