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With Doug Conant

  • The transformative power of a human connection.
  • Guiding others with a "listen, frame, and advance" mindset.
  • Why inspiring trust is critical to enduring leadership success.

    Early in his career, after nine years with General Foods, Doug Conant was unexpectedly and summarily laid off from his job. It was devastating, he recalls, yet kind words from an outplacement counselor not only got him through it, but helped shaped his approach to leadership success. It's in the moments of saying "just the right thing at just the right time" that leaders can make a positive, constructive impact on others.

    To sustain the impact of these touchpoints in an enduring way requires adhering to six guiding principles of leadership that he describes, along with inspiring examples of how this can be done. First, think about where you want to end up in your career, and plan accordingly. Be able to make the hard decisions, but be sensitive to soft issues. Be tough-minded with standards and tender-hearted with people. Make a personal connection to the agendas of others to form an enduring relationship. Stay ever alert to what matters most with your strategy, your people, and your actions. And finally, never stop working at leadership: it's the most important thing you do.

    DVD / 2013 / 55 minutes

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    With Cynthia Montgomery

  • How Gucci achieved the most dramatic turnaround in fashion history.
  • The danger of contentment and how success can kill your organization.
  • Why every single employee-at every level-must know your strategy.

    In the past 25 years, thousands of articles have been written about strategy, but virtually none about the leadership vital for doing it well. Strategy has been transformed from an art to a science-but science alone is not enough. Cynthia Montgomery makes the case for bringing people back into the equation. Though you start with ideas, you need leaders to construct a company that brings these ideas to fruition. Leadership is required to define your purpose and form a management model that carries it out.

    One exercise Montgomery suggests is to think about death: the death of your business. What would the world be like without it? Would it be the same? If you don't make a difference, nobody will mourn you when you're gone. And if they won't miss you then, how much do they need you now? Knowing what makes you matter to your customers is critical-but even that is not enough. Whatever constitutes strategic advantage today will eventually change. That's why you can't outsource strategy. It takes leadership to watch over an organization, make the hard choices, provide clarity and alignment, and keep everyone fired up and moving ahead together.

    DVD / 2013 / 58 minutes

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    By Jeff Leiken

    Sometimes, the best solution for a particular problematic situation is not the one conventional wisdom or socially accepted norms might otherwise suggest is appropriate. The Art of Non-Logical Leadership makes the case for the fact that exceptional leaders not only make unpopular decisions on occasion, they often make illogical ones at times. The DVD explains why sometimes leaders need to follow their gut instincts and to trust their intuition. In that regard, leaders need to learn when to listen to their head, as well as when to ignore it. The DVD is designed to provide a roadmap for doing the right things, in the right way, at the right time.

    Among the topics covered:

  • Intuition and instinct defined
  • Intellect vs. intuition
  • No: how did you know?
  • Yes: how did you know?
  • Intuitions cannot be trained, but instincts can be
  • Doing many of the right things, in the right way, at the right time

    DVD / 2012 / 66 minutes

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    With Steve Young

  • The metaphysics of "throwing blind."
  • How creative tension focuses your attention and ups your game.
  • Why everyone on the team must be held accountable.

    How do you complete a pass to Jerry Rice, who is wide open, when you can't see over a wall of defensive linemen? In this fast-paced and highly entertaining Stanford video presentation, Steve Young explains that you can indeed complete a game-winning touchdown pass by learning to anticipate where Jerry Rice will be and then "throwing blind." Solving a seemingly insurmountable problem with a workaround was an early lesson he learned as a young quarterback for the San Francisco 49ers.

    Giving us glimpses of his experience on the field-from ignominious interceptions to come-from-behind wins-with self-deprecating humor and passion for the game, Mr. Young shares his lifelong takeaways. How being pushed beyond his comfort zone by a tireless coach generated the creative tension needed to keep him focused and take his game to another level. How a large and diverse team that can surmount its cultural, racial, geographic and socio-economic differences will and be become the stronger team for it. And how individual accountability starts at the top and has to permeate the team in order for the team to succeed.

    DVD / 2012 / 49 minutes

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    With Jim Quigley

  • Achieve your organization's goals through effective and deliberate collaboration.
  • How to identify the eight key archetypes of leadership.

    Modern management theory has us moving away from a command and control style of management toward a more collaborative style of collective leadership. According to Jim Quigley, this need not be an either-or discussion; some processes within your organizational hierarchy will lend themselves to collaboration, while others will call for a traditional top-down approach.

    Based on the results of a major, global research project at Deloitte, which includes case studies of companies such as Apple, Marriott and Tata, this session explores what organizations can learn from innovative leadership styles and how leaders can get people to work together effectively toward their defined goals.

    DVD / 2011 / 63 minutes

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    With David Rendall

    Do you wish that you could predict the future? Unfortunately, I can't give you the winning lottery numbers, but I can share a simple secret for acccurately predicting what will happen next.

    Globalization, outsourcing, demographic shifts and technological advances are just a few of the seismic changes causing dramatic shifts in the way people live, work and play. These changes are combining and accelerating their impact on the world. This impact is both positive and negative, creating opportunities and threats, hope and fear. It is important for everyone to understand these trends and how they affect the future of their lives, careers and organizations.

    DVD-R / 2011 / 60 minutes

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    With David Rendall

    Are you frustrated by disengaged and unproductive employees? Are you looking for better strategies for improving employee performance?

    Research shows that most people are not committed to their jobs and the way we currently manage employees does even more to harm, instead of help, their performance. We think our employees are broken, treat them like they are broken, and then wonder why they don't work. Instead of attacking people's weaknesses, we need to find the strength that is hidden inside their apparently negative characteristics.

    It is time to stop trying to create well-rounded and balanced employees. We need people that are unbalanced. We need freaks. This session will explore four essential strategies for improving employee engagement by turning our teams, departments or organizations into freak factories.

    DVD-R / 2011 / 75 minutes

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    With Kit Yarrow

  • They're not just young, they're different.
  • Why meaningful work may trump salary as a motivator.
  • How Gen Y and Boomers can help each other.

    Today's young workers are a new breed, thanks to two unique forces in their upbringing. Raised during the self-esteem movement, they are often self-confident and used to attention. And the first generation to grow up with technology, they work fast and expect fast results. In the workforce, they can seem demanding, even disrespectful of authority, especially the occasional "roaring tiger" with an inflated sense of entitlement.

    Leaders that adjust their communication styles and expectations will succeed in connecting with and motivating this group. Dr. Yarrow's tips for effectively managing Gen Y include providing context, relevance, and purpose for their work. Give frequent, personal feedback and recognize their unique skills. To counter boredom, stay innovative in practices and technology, provide opportunities for learning, travel, or career development. Perhaps most important, protect your best employees from the roaring tigers.

    DVD / 2011 / 54 minutes

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    By Rick Hanetho

    Almost without exception, individuals are bombarded daily with information, requests, and demands on their time. Although achieving balance and peace of mind may seem impossible, in reality, individuals can get out of the rut of existence and into the exhilarating flow of success and fulfillment. Personal Leadership Tools to Balance Your Life discusses the art of balance and identifies the tools of personal leadership that can help individuals find a more purposeful approach to work and play.

    Among the topics covered:

  • Some things to think about
  • Alignment
  • Confront the brutal facts
  • Aligning expectation questionnaire
  • Moving at the speed of life
  • Keys to success
  • Strategic clarity
  • Tools and resources

    DVD / 2011 / 87 minutes

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    With Harry Kraemer

  • The four essential principles of values-based leadership.
  • How to identify your core values and what matters most to you.
  • Focus on doing the right thing rather than being right all the time.

    After a twenty-five-year career with multi-billion-dollar Baxter International, including serving as chairman and CEO, Harry Kraemer shares, in this candid and entertaining discussion, practical advice on how to lead while staying true to your moral compass. Values-based leadership is possible for anyone to achieve, at any point in a career, by adhering to four guiding principles of behavior.

    The first principle, ongoing self-reflection, helps you identify your core values and goals and what you truly stand for. The second, balance, is the ability to see more than one side to a story, giving you insight into the issues and tradeoffs and how you'll make decisions. The third, true self-confidence, is accepting your strengths and weaknesses, knowing you can improve. And the fourth, genuine humility, stems from never forgetting where you came from and keeping your leadership role in perspective.

    DVD / 2011 / 57 minutes

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    Why are some people great leaders? Are leaders born or made? These great questions are explored and answered. Individuals in all sorts of situations and positions within society can provide real leadership, provided they have the opportunity and the desire to do so. It takes a willingness to try and some good social skills, but individuals can lead others to action. It requires effort and determination but, in the right circumstances, great things are possible.

    DVD / 2011 / 13 minutes

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    BREAD - Business Secrets of the Beechworth Bakery.

    A powerful and motivating training program to inspire your people to better service and performance.

    Tom O'Toole, the charismatic founder of the famous Beechworth Bakery now gives viewers an insight into his business secrets of success.

    Out of the depths of despair, Tom O'Toole turned a failing little bakery in an isolated and dying country town with a population of 3,000 into a company with an annual turnover in excess of $12 million, serving over one million customers per year. A bakery that has become one of the highest earning single bakery retailers in Australian history.

    Tom O'Toole has a profound understanding of what makes a business successful, how to inspire staff and most improtantly how to delight customers and keep growoingt he business and the satsifaction. This program covers essentials of leadership, culture, motivation, marketing, teamwork and how to achieve best performance.

    The package is filled with extras to make your training entertaining, interactive and successful.

    Training Points

    Over the past 35 years, Tom O'Toole has distilled his business secrets down to 4 key secrets:

    1 Customer Service - Commitment to Customer Service begins at the top.
    2 Marketing - Simple yet clever Marketing.
    3 Culture - Creating a strong organisational Culture.
    4 Comfort Zone - Everything you want is just out of your Comfort Zone.

    DVD 1:
  • BREAD - Business Secrets of the Beachworth Bakery (20.24 minutes). Includes introduction by business media commentator Peter Swizter
  • Cape York story (4.08 minutes)
  • A Lesson in Communication (1.26 minutes)
  • Barry's Story (2.24 minutes)
  • Bloopers (2.51 minutes)

    DVD 2:
  • BREAD - Business Secrets of the Beachworth Bakery - Training DVD (23 minutes)

  • ' Tom is a deceptively cagey business educator. Tom has been incredibly successful despite having no money and no education. He grew a great business in the Beechworth Bakery. He was able to reproduce it and make it work in his absence. He has created a business within a business. On top of this, he is one of the most sought after speakers on the conference and seminar circuit.' - Peter Switzer, Switzer TV and Switzer Financial Services

    2 DVDs (With CD) / 2010 / 44 minutes

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    With Robert Sutton

  • The toxic tandem, the mum effect, and other challenges to being a good boss.
  • Why good bosses make it safe to disagree.
  • How to predict the most effective leaders in an organization.

    Great bosses are self-obsessed-but not for egotistical reasons. The best are those who understand their people's opinions of them and what it's like to work for them. This is no easy task. People in power tend to focus on their own needs over the needs of others. They also believe they have a stronger positive influence over their people than they actually do. From peer-reviewed research and case studies, Professor Sutton found truly in-tune leaders share five hallmark characteristics.

    Good bosses are "perfectly assertive": they are aware of people's reactions to them, and adjust, knowing when to push or back off. They have the "attitude of wisdom," dancing on the edge of overconfidence, but with a healthy dose of self doubt and humility. They use a "small wins" strategy, framing big, hairy goals in terms of small, manageable steps. And they eliminate the negatives in an organization, such as competitive superstars or rotten apples. Finally, the best bosses serve as a "human shield," protecting their people from harm, distractions, and indignities.

    DVD / 2010 / 54 minutes

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    By James Wheeler

    Leadership Strategies for the 21st Century provides an overview of what health/ fitness professionals can do to get the maximum effort out of themselves and their staff. The DVD details obstacles that could prevent individuals and their colleagues from achieving success. The DVD also explains how professionals can identify their personal strengths and weaknesses and develop their own personal leadership plan.

    Among the topics covered:

  • What is leadership?
  • Spectrum of leadership
  • Core components of leadership
  • Four fundamentals of building leadership credibility
  • Huh? How do I do all this?

    DVD / 2010 / 78 minutes

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    These days the roles and responsibilities of boards are under tighter scrutiny, and directors are increasingly more accountable. A board has legal and financial responsibilities. Peter Quarry, psychologist, interviews Damien Smith, lawyer and Managing Director of Enterprise Care, to gain some insight into the roles and responsibilities of a board and the board members.

    Training Points
  • Board members must know the organization well
  • They need to comment on trends, progress and staff accountability
  • The board and chair must work well as a team, and have limited term
  • Board needs Key/Strategic Performance Indicators
  • Board must consider impact on community
  • Board members should undertake professional development
  • Board should be asked to explain if not delivering

    DVD / 2010 / 14 minutes

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    Leaders in the workplace are often managers and supervisors, but they can be found at all levels within an organisation. This program investigates leadership traits and explores strategies for enhancing leadership potential. Participants are encouraged to reflect on their own behaviour and to consider personal development pathways. This program will benefit decision-makers, managers and team leaders and those aspiring to leadership roles.

    Key Learning Points
  • Examines the differences between management and leadership
  • Explores the qualities of effective leaders and strategies for enhancing leadership potential

    DVD (With CD-ROM) / 2009 / 13 minutes

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    Morale is embedded into every workplace and has an all-pervasive effect on how employees communicate and perform, but it is not always obvious or easy to explain. This program investigates the link between workplace culture and morale, and the role that leaders play in creating and maintaining morale. Featuring dramatised scenarios and panel discussion, this program will assist in identifying current and potential issues and offers practical steps to develop a positive workplace culture that engenders good morale.

    Key Learning Points
  • Explores the links between morale and workplace culture
  • Discusses strategies for building and enhancing morale

    DVD (With CD-ROM) / 2009 / 12 minutes

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    With Tom Peters

    The Little BIG Things: Leadership DVD in the new Tom Peters training program is an invaluable asset for all levels of your management team. Tom attacks the issues of promotions, employee reviews, communication, teamwork, and setting milestones through his insight and candid conversations that are aimed directly at the viewers.

    Do you want your managers "wandering around"? You do if you want them to MBWA (Managing By Wandering Around) just like Howard Schultz the CEO of Starbucks does!

    DVD (With Discussion Guide) / 2009 / 54 minutes

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    By Ali Farhoomand, Kineta Hung, Grace Loo

    WE Worldwide Partners, a start up advertising venture focusing on China market, is at a crucial point in its expansion strategy. Viveca Chan, the visionary force behind WE's conception, has to evaluate the viability of WE's business model and growth strategy in the fast-moving and dynamic China market. The Volume explores how WE can position itself as "the third force" in a market dominated by the international advertising agencies, on one hand, and crowded by the small, local independent agencies, on the other.

    DVD (With Business Case Booklet) / 2007 / 28 minutes

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    Textbooks speak of three management styles - autocratic, democratic and laissez faire. But how neatly do people fit into these categories? Lively case studies show what happens in the real world.

    Angel or devil? Notoriously autocratic manager Tony Spence has found religion! When his assistant comes late, he forgives him. But then his patience snapsíK

    Limits of Democracy: Simon prides himself on being open-minded. He listens to staff and involves them in decision-making. But if they show initiative, he gets heavy.

    Honest Tyrant: Janice lays down the law and heaven help those who cross her. But at least she's honest - and looks after her people.

    The Invisible Manager: Richard makes much of "empowering" his staff- in reality he leaves them to sink or swim. When vital decisions are to be made, Richard takes refuge in the toilet!

  • "Very amusing. Good contrast of the different styles. Like real life!" - Nikki Reach, Llanfyllin High School, Powys

    DVD (With Publication) / 2003 / 25 minutes

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    With Joel Barker

    The concept of leadership is changing. Joel Barker's Leadershift: Five Lessons For Leaders in the 21st Century explores these shifts and offers five concepts to improve the performance of any leader.

    Using bridge building as a metaphor, Joel Barker teaches us that the 21st century leader will build bridges built of hope, ideas, and opportunities. Bridges that help us move from where we are to where we need to be.

    Using inspiring locations and vivid stories, Joel Barker's Leadershift motivates viewers to develop the skills needed to lead their organization in the 21st century.

    DVD / 1999 / 29 minutes

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    Through the views of four people with extensive leadership experience in business and the social services, this video explores current ideas about leadership within organizations today. Produced in conjunction with the Faculty of Social Work at the University of Calgary.

    DVD / 1999 / (Adult) / 24 minutes

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    This classic best seller vividly illustrates different management styles in action. Tony Spence is the epitome of the autocratic manager. Shouting and swearing, he bullies and generally humiliates his team of sales people.

    By contrast, supermarket personnel manager June takes a more bureaucratic approach, strictly applying the rules and regulations.

    Consultative manager Geoff believes in the human touch and says his door "is always open". Marketing manager Marion has a special challenge: trying to push through change against bitter opposition in a local council.

  • "Excellent for provoking discussion on what is acceptable and unacceptable." - Peter Midge, George Watson's College

  • "Blunt, realistic - very good." - P Chadwick, Cleveland College

    DVD (With Publication) / 1992 / 31 minutes

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    With Donald Van de Mark

    Effective Business Communication Skills Video library boosts productivity by supporting workplace training consultants, corporate trainers, and schools with short business leadership communication videos that help teach effective communication and listening skills.

    It takes listening and self awareness skills to communicate effectively and build trusting relationships. These effective communication business skills videos back up trainers by illuminating and providing a credible alternative voice on sensitive subjects with highly produced video of well known successful business leaders.

    Want to engage and retain your team? What's the effective business communication skills you and your team need to succeed? Are they listening to each other so they can innovate and find opportunities? Are you effectively communicating to motivate and lead your team through change?

    Eight Effective Business Communication Skills Videos and Learning Concepts:

  • Expand Your Influence (Stephen Covey)
  • Listening for Change (Andy Grove)
  • Communicating Consistency & Change (Steve Case)
  • Communication/Relationship Skills (Stuart Gelles)
  • Brains and Communication (Mathew Fox)
  • Communication in Times of Stress (Women Polar Explorers)
  • Communicating to Win (Dennis Conner)
  • Ask for Feedback,Think, Listen,Thanks (Marshall Goldsmith)


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    Key Leadership Skills video library offers organizations, consultants, trainers, and schools the opportunity to teach and explore leadership skills and traits using short videos of well-known successful leaders who illuminate our thinking around this most important business skill.

    Nine Videos and Learning Concepts:
  • Leadership Under Stress (Polar Explorer Ernest Shackleton)
  • Choose Successful Behavior (Stephen Covey)
  • Encourage Courage and Compassion (Jack Welch)
  • Benefit from Different Perspectives (Pierre Omidyar)
  • Unleash Passion/Vision Anita Roddick)
  • Manage Risk and Find Opportunities (Richard Branson)
  • Obstacles, Innovation and Survival (Andy Grove)
  • Women, Adversity and Respect (Madame CJ Walker)
  • Avoiding Favorites and Morale (Marshall Goldsmith)


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    By James Autry

    During his twenty-eight years as a business leader, James Autry learned and practiced the art of caring leadership on a day to day, person to person basis. In Love and Profit, he shares his insights and offers an inspiring model to live by.

    Love and Profit combines Autrys homespun storytelling with his thought provoking business poetry. You will find honesty, pain, and passion as he helps you understand what it means to really care about the people you serve. Love and Profit shows the value of creating a caring environment where individuals are given the opportunity to thrive.

    DVD / 22 minutes

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    By Joel Barker

    For over 20 years, Joel Barker has helped organizations around the world understand, identify, and anticipate change. In this video retreat, he goes beyond the basics to offer you a comprehensive learning tool.

    The Paradigm Mastery Series is a five-video program designed to help you explore the many ways paradigms impact your decisions. It will also provide you with the hands-on skills needed to create an environment open to change.

    DVD / Approx. 20 minutes

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    By Gary Landreth Ph.D.

    Students will identify stages in a play therapy relationship, messages revealed in play, and learn how to teach parents how to respond to their child's play.

    DVD / Approx. 60 minutes

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    With Donald Van de Mark

    Five world-class successful leaders support your leadership business goals in this motivational corporate training DVD/video on effective leadership skills. This leadership development training DVD helps you develop and engage your key talent and jumpstart your effective leadership skills trainings by showing what good leadership is.

    Add credibility and engage your audience with highly produced videos and interviews of successful world-class leaders who back up the important points you're teaching.

    Five Learning Concepts and Successful Leaders:

  • Choose Successful Behavior (Stephen Covey)
  • Encourage Courage and Compassion (Jack Welch)
  • Benefit from Different Perspectives (Pierre Omidyar)
  • Unleash Passion/Vision in Turbulent Times (Anita Roddick)
  • Manage Risk and Find Opportunities (Richard Branson)

    DVD (With CD)

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    The Wisdom of Teams corporate training video supports trainers of high performance organizations that want to build superior teams. Bill Bradley and Jack Welch and other successful leaders add credibility and support your team building learning concepts.

    Need to build a high performance team that can innovate and produce during times of change? Is your team productive or is infighting and inertia getting in the way? The Wisdom of Teams corporate training video shows six engaging successful leaders who support your motivational team building insights: Jack Welch, Bill Bradley, Dennis Conner, Steve Case and Ben & Jerry.

    Five Team Building Learning Concepts and Videos of Six Successful Leaders:
  • Commitment to the Team (Dennis Conner)
  • Energizing the Team (Jack Welch)
  • Competition (Bill Bradley)
  • Consistency & Change (Steve Case)
  • Joy of Invention (Ben & Jerry)

    DVD (With CD)

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