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When a person speaks do others listen? In reality, the effectiveness of the intended message increases when the individual communicates clearly and memorably the first time. Recent brain research suggests that getting others to pay attention and remember what individuals have to say requires that they be succinct, compelling, and make an emotional connection. Unforgettable: Making Your Message Stick explains how to grab attention from the start and make the message stick.
Challenging times have brought about a critical emphasis on building successful teams. This program breaks down the four different stages that developing teams go through, and the critical ever-changing roles of the team members. By putting a business team under the microscope in a team-building exercise with Guy Moxley from Team Building Australia, this program exposes the bare-boned mechanics of how teams form, function and how they can reach new heights of performance.
Describes best practice, and ways to measure, assess and develop the performance of employees at all levels.
With Professor Mike van Oudtshoorn, UK.
Mike van Oudtshoorn is an Organisational Psychologist and founder of i-coach academy.
Mike's background is in adult learning and development, assessment of potential and performance, and existential counselling. He has a master's degree in counselling, two doctorate qualifications and a breadth of experience with organisation client projects internationally. He was the HR director of the Edgars Group before starting his own consultancy in 1973.
Mike has held academic posts at The Californian School of Professional Psychology, The Fielding Institute and Napier Business School.
He is currently Chair of the African Centre for Coaching and Learning based at the University of Stellenbosch Business School and holds visiting professorships at Middlesex University and Stellenbosch University.
Explains how to identify which team approach is best for a particular business challenge and ensure results.
With Dr Edward Hubbard, USA.
Dr Edward Hubbard, a former professor and Director at Ohio State University, founded Hubbard and Hubbard and is President & Chief Executive Officer, Hubbard Diversity Measurement & Productivity Institute (DM&P), International Organization & Human Performance Consulting Corporation, USA.
He is the author of over 40 books, including Measuring Diversity Results, How to Calculate Diversity Return-on-Investment, Pathways for Diversity Metrics: Diversity Metrics for Corporate Law Departments and Law Offices, The Diversity Scorecard, Implementing Diversity Measurement and Diversity Management, and The Manager's Pocket Guide to Diversity Management.
Dr. Hubbard is one of the first metrics authors in the field of diversity and has developed automated software technologies for measuring diversity return-on-investment and performance improvements. He consults to companies like Prudential Financial, Starbucks, Inc., McDonalds Corporation, M.D. Anderson Cancer Center, Kaiser Permanente, America Online, working with key Military leaders at the Pentagon, U.S. and abroad, Procter & Gamble, HEB Grocery, Kaiser Permanente, and many others.
To help organisations and individuals manage change successfully.
Help your employees deal with change
Using the example of how Jamie Oliver helped schools transform school dinners from processed, ready-made junk into tastier, more nutritious meals, Jamie's School Dinners: Managing and living with change, brings change to life in an easy to understand and inspirational way. This engaging programme is broken down into a series of digestible lessons to help you and your employees deal with change when it occurs in your own workplace and is suitable for all levels of staff across the organisation.
"For me tonight was a very powerful night really. Because there was no one to catch them, they concentrated so hard. I think today they came together really well as a team." (Jamie Oliver)
Jamie Oliver's passion and vision transformed a bunch of unemployed kids into an efficient, organised team, capable of running a first-class London restaurant, Fifteen.
Part of the two-part Jamie's kitchen training series, Fifteen lessons on teamwork follows Jamie's young trainee chefs as they move through the four stages of team development - forming, storming, norming and performing - to come together as an effective unit.
With an energetic style, guaranteed to keep the learner's engaged, Jamie's real-life example of classic team development in action will help your team apply the trainees' experiences to improve their own team skills. Get it straight (forming) will help you form the team, establishing its goals; get on board (storming) sees team members work out how to support each other for the good of the team; get stuck in (norming) will help you to establish ground rules and resolve conflict; and get better (performing) will see you functioning as a true team.
The key outcomes
Will motivate all teams
Encourages continual development
Learn skills to resolve all problems associated with working as part of a team
Achieve more, both individually and together, with your team
No matter how hard you work to build a team, the behaviors of a few team members can cause breakdowns and block team progress. This program shows how to quickly resolve the conflicts that sometimes arise when diverse personalities work together¡Xconflicts that can prevent the team from reaching its goals.
You'll learn how to:
Stand firm against those who bog your team down with details
Help negative people develop a positive attitude for the good of the team
Handle people who act superior and belittle others' talents, skills and ideas
Deal with those who dominate, drown others out and think they know everything.
Help reluctant team members take a stand when decisions must be made
When people cooperate on the job, everyone wins. Individuals work more efficiently and get ahead, teams reach their goals and the organization prospers. So why do so many employees focus on competing when they should cooperate? This video shows how each person in the workplace benefits from cooperation.
This video will help everyone in your organization realize the role they play and stake they have in cooperating for success.
Ideal for team building activities, Building the Multicultural Team: Diversity in the Workplace will take you on an exciting journey to observe a global team in action. You'll watch a problem-plagued meeting between five managers from Asia, Europe, the Middle East, North America and South America, and discover powerful techniques for working effectively with other cultures.
Benefits of this training program include:
understanding the challenges of work in a multicultural team
developing an effective cross-cultural, multicultural leadership plan
finding out how to communicate effectively with other cultures
dealing effectively with differences in values and priorities
discovering how to build effective working relationships
seeing success stories on multicultural teams
understanding that awareness is a "two-way street": all cultures need to adapt
learning how to bridge differences and create a balanced approach
With this powerful yet easy-to-use training program, you'll find out how to foster effective leadership on a multicultural team, and how to overcome differences and benefit from cultural diversity. In this exciting dramatization, you'll profit from success stories on multicultural teams, as your employees gain essential skills for being effective with other people and cultures. Ideal for group discussion, team building activities, and improved multicultural communication in the business world.
When it's a team effort, we're all responsible for quality
To make everyone aware they must assume responsibility for accuracy and attention to detail.
Fail to communicate the tiniest detail clearly and any project can turn into a disaster on a grand scale. In this insightful programme, which sets the scene for a whole range of training sessions, a realistically portrayed sequence of events illustrates how every member of a team counts.
The story follows an internationally renowned architect who fails to spot that the specification for a lift system lacks a crucial zero - and a prestigious project is doomed to failure. But he wasn't the only one to blame - everyone in the team from the office junior to chief sub-contractor is guilty of failing to communicate clearly and check detail. As detail after detail is overlooked, the knock-on effect proves disastrous and it's the combined errors of the team that bring about the ultimate failure.
Your organisation's projects might not be as grandiose, but they can have an equally significant impact on your business if they go wrong. The old moral tale that traces the loss of a kingdom to the loss of an insignificant horseshoe nail underscores this new cautionary tale for the modern era.
The key outcomes
Discover how easy it is for detail to be overlooked
In this humorous drama, we see how a manager has made some poor decisions - making them himself, rather than using his team's experience. He learns the four stages of professional team decision making: asking the right questions, creating a choice of answers, looking at the dangers of each particular option and then weighing up the chances of success.
The programme, suitable for any manager or team leader, uses wrong-way, right-way scenarios and four structured stages of practical decision making.